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Urban Company

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3.5

based on 1k Reviews

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New Delhi
Customer Success, Service & Operations

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Urban Company Customer Success, Service & Operations Department Salaries in New Delhi

based on 182 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Associate

1 - 5 years exp. · New Delhi (26 salaries)
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₹2.7 L/yr - ₹5.5 L/yr

Business Development Associate

0 - 3 years exp. · New Delhi (13 salaries)
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₹3 L/yr - ₹5 L/yr

Customer Service Executive

1 - 4 years exp. · New Delhi (11 salaries)
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₹2.8 L/yr - ₹3.5 L/yr

Customer experience Specialist

1 - 4 years exp. · New Delhi (10 salaries)
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₹3 L/yr - ₹4.8 L/yr

Starting your career? Discover Urban Company fresher salaries in India

Category Manager

1 - 4 years exp. · New Delhi (9 salaries)
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₹6 L/yr - ₹11.4 L/yr

5 job openings

Customer experience Executive

0 - 2 years exp. · New Delhi (6 salaries)
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₹2.8 L/yr - ₹4.1 L/yr

Customer Care Executive

0 - 3 years exp. · New Delhi (5 salaries)
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₹2.8 L/yr - ₹3.4 L/yr

Business Development Executive

2 - 4 years exp. · New Delhi (4 salaries)
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₹3.5 L/yr - ₹4.1 L/yr

SME

3 - 5 years exp. · New Delhi (4 salaries)
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₹4.1 L/yr - ₹7 L/yr

Operations Associate

1 - 3 years exp. · New Delhi (3 salaries)
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₹3.3 L/yr - ₹3.5 L/yr

Operations Manager

2 - 8 years exp. · New Delhi (3 salaries)
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₹7.3 L/yr - ₹11.5 L/yr

2 job openings

Sales Executive

3 - 4 years exp. · New Delhi (AmbitionBox Estimate)
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₹3 L/yr - ₹3.3 L/yr

Escalation Manager

1 year exp. · New Delhi (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.8 L/yr

BDA

2 - 7 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.3 L/yr - ₹4.5 L/yr

Project Manager

1 - 2 years exp. · New Delhi (AmbitionBox Estimate)
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₹3 L/yr - ₹3.3 L/yr

Team Lead

4 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6.7 L/yr

Customer Service Associate

2 - 5 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.1 L/yr - ₹4.9 L/yr

Customer Service Representative

1 year exp. · New Delhi (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.7 L/yr

Senior Associate Operations

2 - 4 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.5 L/yr - ₹7 L/yr

Senior Customer Service Associate

2 - 3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Last Updated: 1 Feb, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Urban Company

3.6

Rated by 21 employees for salary & benefits

Business Development Associate in Gurgaon / Gurugram

Contractual

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 08 May 2023
1.0
 for  Salary and Benefits

Likes

There isn't a single thing to pike about working here honestly. You are given mediocre salary for such a bad workplace.

read more

Dislikes

The managers are hughly non understanding and ignorant. They expect that working on weekends is important and compulsory. They want you to work after hours as well.

read more
  • Salary - Bad
    • +6 more

Business Development Associate in Vadodara

Full Time

 · 

Consulting Department

1.0
  •  posted on 19 Sep 2024
1.0
 for  Salary and Benefits

Likes

Learning opportunity

Dislikes

No fixed working hours Very low salary without any perks. I have to pay myself for sim card, laptop and internet for company work No value for employees, people keep leaving the company because of this

read more
  • Salary - Bad
    • +5 more

Business Development Associate in Gurgaon / Gurugram

Full Time

 · 

Merchandising, Retail & eCommerce Department

1.0
  •  posted on 31 Aug 2024
4.0
 for  Salary and Benefits

Likes

The only salary comes from time office.

  • Salary - Good
    • +1 more

Dislikes

This company fires you after 6 months. There is so much work involved in this as if we are running the company. There is a time to come to office, there is no time to leave.

read more
  • Skill development - Poor
    • +4 more

Software Developer in Gurgaon / Gurugram

Full Time

 · 

Engineering - Software & QA Department

5.0
  •  posted on 11 Aug 2024
3.0
 for  Salary and Benefits

Likes

Upper management is very much interested in the organization. Culture is very supportive and is similar through tech department. Learning is good, senior folks have a good domain knowledge.

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  • Skill development - Good
    • +4 more

Dislikes

Lesser salary than other PBC Salary structure similar across levels

Software Development Engineer in Bangalore / Bengaluru

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 15 Sep 2023
3.0
 for  Salary and Benefits

Likes

Good pay. Some of the folks are good and will help in hard times.

Dislikes

Hikes are not satisfactory. Use and throw attitude towards developers, you may be fired if your team's project is completed/dissolved. Bad work life balance. Projects do not have technical depth.

read more
  • Skill development - Poor
    • +5 more
see more salary related reviews

Urban Company interview questions by designations

Category Manager (24)Business Development Associate (14)Software Developer (8)Trainer (6)
View all 126 interview experiences

Know more about Urban Company New Delhi

More about working at Urban Company

Urban Company Salary FAQs

How much does Urban Company pay per year?
The average Urban Company salary ranges from approximately ₹1.8 Lakh to ₹6 Lakhs per year for a Intern and ₹40 Lakhs to ₹1 Crore per year for a Business Head. Salary estimates are based on 182 Urban Company salaries received from various employees of Urban Company. Urban Company employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Urban Company?
The highest-paying job at Urban Company is a Business Head with a salary of ₹40 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹17.66 lakhs per year. The top 1% earn more than a whopping ₹48.22 lakhs per year.
What is the minimum salary in Urban Company?
Minimum salary at Urban Company depends on the role you are applying for. For Business Development Executive the minimum salary is ₹1.8 Lakh to ₹5 Lakhs per year, and for BDA the minimum salary is ₹1.8 Lakh to ₹5 Lakhs per year and so on.
What is the salary package for freshers in Urban Company?
The average salary at Urban Company for freshers varies from ₹0.7 Lakh to ₹6 Lakhs per year for Intern and ₹14 Lakhs to ₹32 Lakhs per year for Software Developer.
What is the notice period at Urban Company in Customer Success, Service & Operations Department in New Delhi?
According to AmbitionBox, 69% of the Urban Company employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 15 days or less, 30% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 103 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Urban Company , New Delhi is INRunlock blur . Salary estimates are based on 182 Urban Company latest salaries received from various employees of Urban Company.

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