Ups Logistics Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

Well you will get ton of knowledge out there about operation as well how to handle customs and interactions with foreign countries customers.

Dislikes

Well they hire people on third party pay rolls and still they wait for a vacancy to hire a staff from third party even if she/he have all knowledge of operating system there .

Likes

Brand as ups express is good, process. Salary is good up to intl. Standard.

Dislikes

No motivation, no recognition, no system in place, except managent levels may get promotion, botom levels are treated like idoits by superior and cross functions. No integrity within the organization, UPS functions as an individual, departments, inferiority complex, not as an company. It's horrible to work under the standard, heavy workload, superior won't mind about staffs concerns, technically bottom level staffs are ignored.

Likes

Some work is so easy just like updating and reviewing data. Company is very good in Salary hike policy.

Dislikes

They want only work under pressure. Employees can't able to manage health life. Seniors only want to meet deadlines.

Likes

Salary, Bonus and Appraisals

Dislikes

Too much micromanagement. No work life balance. Supervisors tend to call at any odd hours even during weekends. Favouritism is top notch. No respect given after a certain point of time. Mismanagement, no proper policy is followed in terms of promotion cycle.

Likes

Salary on time. Flexible work from home though you must have physical presence for 3 days a week. Good for freshers to kickstart their career.

Dislikes

Managers and above are not technical nor functional. Most of them has literally no idea about what's happening in the application. Hikes and promotions will be a joke. Not much support for upskilling. Most of the days we will have late night calls. Job security is below average.