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United e-Services

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3.0

based on 19 Reviews

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Experience
Kolkata
Customer Success, Service & Operations

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United e-Services Customer Success, Service & Operations Department Salaries in Kolkata

based on 15 latest salaries
Designation Avg Annual Salary Open Jobs

Team Manager

2 - 7 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

Senior Customer Care Representative

4 - 5 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Team Lead

4 - 7 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.5 L/yr

Senior Process Associate

1 - 5 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Senior Operations Manager

16 years exp. · Kolkata (AmbitionBox Estimate)
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₹7.5 L/yr - ₹9.6 L/yr

Customer Care Executive

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Senior Associate

6 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Operations Manager

5 years exp. · Kolkata (AmbitionBox Estimate)
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₹4.6 L/yr - ₹5.9 L/yr

Support Staff

6 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Senior Executive

3 - 9 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Last Updated: 6 Aug, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for United e-Services

3.0

Rated by 3 employees for salary & benefits

Senior Customer Service Executive in Kolkata

Customer Success, Service & Operations Department

4.0
  •  posted on 05 Apr 2019
3.0
 for  Salary and Benefits

Likes

I got my salary always with out any unnecessary deduction. Needed money for emergency purpose. The boss always helped me. Got appraisal cannot disagree on that.

read more

Dislikes

What the management shows the boss he believes weather the agent is right or wrong. He should also investigate. Working environment is very strict.

read more

CCE in Kolkata

Operations Department

1.0
  •  posted on 10 Jan 2021
1.0
 for  Salary and Benefits

Likes

Nothing in long term

Dislikes

...cam process on background. The owner got arrested several times for this reason. This alone puts you under huge risk to work with this company as you wont get any salary slip or any official papers for your work here. Also, they deduct or delay your salary without asking anytime. Dishonest management. BE WARNED

read more

Associate/Senior Associate -(Nontechnical) in Siliguri

MCA Department

1.0
  •  posted on 19 Jul 2019
1.0
 for  Salary and Benefits

Likes

Nothing nothing is good about the company

Dislikes

Company doesn't give you salary on time... This Company doesn't care about agent all they care about is management itself... our Salary was always delayed till 20th of every month... They don't see how hard it is for agent expenses like rent, taxi fair nothing at all

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Cce/sr. Cce in Kolkata

Other Department

1.0
  •  posted on 04 Oct 2019
1.0
 for  Salary and Benefits

Likes

I worked for 3 months let me tell u clearly that it is not at all a good company neither job security is there nor security about ur money for the days u have been worked they haven't provide me my last month salary which was around 10k.

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Dislikes

The owner is very rude and selfish like from slam person .

Sales Support Representative in Kolkata

Sales Department

1.0
  •  posted on 17 Oct 2019
1.0
 for  Salary and Benefits

Likes

Well nothing as such.

Dislikes

Not a good place to work. The office culture is a mess. Especially the company owner uses a very unprofessional language to address the associates. My personal experience over there was just a nightmare. Despite giving my 100% and making a sale on the 4th day after the training period I was addressed in a improper way. Rather I'll say it as an inappropriate way. So a big thumbs down👎👎 to the company.

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Know more about United e-Services Kolkata

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United e-Services Salary FAQs

What is the minimum salary in United e-Services?
Minimum salary at United e-Services depends on the role you are applying for. For Customer Care Executive the minimum salary is ₹1.3 Lakh to ₹2.5 Lakhs per year, and for Process Associate the minimum salary is ₹1.7 Lakh to ₹2.3 Lakhs per year and so on.

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Average annual salary in Customer Success, Service & Operations department at United e-Services , Kolkata is INRunlock blur . Salary estimates are based on 15 United e-Services latest salaries received from various employees of United e-Services.

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