TTEC India Service Desk Analyst salaries in Hyderabad / Secunderabad

Likes

To be honest nothing worth appreciating

Dislikes

...cularly within the Gujarati community, which creates an unfair work environment. There is little opportunity for learning or growth, and the salary offered is quite low compared to industry standards. Additionally, I was shocked to learn that they provided an experience letter to an employee who was involved in inappropriate behavior towards female colleagues. This shows a serious lack of accountability. On the other hand, employees who faced issues related to coupon abuse or caste discrimination were not given the same consideration. It feels like casteism is at its peak here. Another major issue is the management style. If you disagree with your manager, Mr. Pratik, they will find a way to push you out, regardless of your past performance. There seems to be a complete absence of ethics; he doesn’t think twice before jeopardizing someone's career. Overall, my experience at TTEC has been extremely negative, and I would not recommend it to anyone.

Likes

It was a pleasure working with ttec. Work environment was quite friendly and supportive.

Dislikes

Increment and salary package is major concern, that's main reason people leave ttec though they love ttec a lot. Another is leave policy, sometimes difficult getting leaves when required, not aligned with HR policy.

Likes

Work from home

Dislikes

...han 3 year experience and I must say this is very bad organization to work with. The teamleaders, Managers supervisors targetting us to work overtime without pay with unrealistic targets. Very very bad experience because of a lot of work pressure. Shared it on 'wehearyou' platform but no action was taken and the misconduct continues to happen and even increasing on a day to day basis. HR not taking any action. Exremely disappointed due to all this and I am looking for new opportunity. I will leave this organization as soon as I get a new opportunity.

Likes

Rest all okay

Dislikes

Salary doesn't get credited early when the data is already collected every month of 25th Every one depends on salary atleast it should be done before 5th date of the month. For me 5th date of each month is deadline day for all payments. This is very dissatisfing service when we do work ontime and such delay is not acceptable. Specially, for this month it's already 4th and not yet credited.