TTEC India Senior Customer Service Associate salaries in Hyderabad / Secunderabad

Likes

I'm not an employee. I was going through interviews only

Dislikes

This company is a monster. They (Mr. Bharat and his HRs) are not upfront about their intentions of "hiring you at the least possible salary". They waste your time conduction interviews and tests, and in the end just before the offer letter is to be issued, they trap you in a situation of "take it or leave it" by changing all the terms and conditions in order to drastically reduce the salary. I was well aware of the company politics that go on within this company, the opposite gender partiality of the male managers in terms of promotions and incentives but I couldn't imagine it was this degraded. I already experienced this all even before joining the company, I can only wonder how filthy it could have been after joining the company. Take my advice, as a fresher who doesn't understand cheap office politics and only intends to work with his best efforts and be rewarded for the same, DON NOT APPLY FOR THIS FRAUD COMPANY.

Likes

It was a pleasure working with ttec. Work environment was quite friendly and supportive.

Dislikes

Increment and salary package is major concern, that's main reason people leave ttec though they love ttec a lot. Another is leave policy, sometimes difficult getting leaves when required, not aligned with HR policy.

Likes

Work from home

Dislikes

...han 3 year experience and I must say this is very bad organization to work with. The teamleaders, Managers supervisors targetting us to work overtime without pay with unrealistic targets. Very very bad experience because of a lot of work pressure. Shared it on 'wehearyou' platform but no action was taken and the misconduct continues to happen and even increasing on a day to day basis. HR not taking any action. Exremely disappointed due to all this and I am looking for new opportunity. I will leave this organization as soon as I get a new opportunity.

Likes

Rest all okay

Dislikes

Salary doesn't get credited early when the data is already collected every month of 25th Every one depends on salary atleast it should be done before 5th date of the month. For me 5th date of each month is deadline day for all payments. This is very dissatisfing service when we do work ontime and such delay is not acceptable. Specially, for this month it's already 4th and not yet credited.

Likes

The work culture was good. I learned many new things as i was a fresher and this was my first company. We can easily reach out to the Sups & Above if needed. Everyone was cooperative.

Dislikes

The salary and increment is the part which i dislike about this company, it can be improved.