Travelex Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

- Social events is the only good point. - Variable pay

Dislikes

- No work life Balance. - High level of Partiality. - If you have worked in a disciplined environment then it would be difficult to survive here as there is no defined process and professional culture in this organisation. - Senior Management is very rude and manipulate process almost every day. - Blame game is too common. - Difficult to reach Senior Management to propose any suggestions or improvement plan. - Worst legacy application environment is in place to work with however nonone will tell u before appointment and post appointment management will pressurize like anything. - HR never ever assist for any Query. - On paper hybrid work culture mentioned there but reality is different. - Think atleast thrice before u join.

Likes

Compensation and benefits

Dislikes

Compensation and benefits are only thing here which can make you stay otherwise you will leave this job on the spot. Very bad management even if you talk to HR for your manager favouritism attitude they will note it down till your next meeting but won't action on it. If you can be a dog for your manager then you can join this company. Company is really good but due to bad management it's not good now.

Likes

Salary Good higher management. Employee friendly policies Employee welfare

Dislikes

Poor middle management and leads who create politics hindering the growth . No scope for growth of skills No learning Lazy attitude of most employees towards work. Proactive attitude is highly needed .

Likes

...hift and two way cab for night shift which is free of cost with shift allowance. If you are working on public holidays you will get comp-off plus extra pay for that day with meals. Good canteen facilities. If you are getting bored, you can play Carrom, Video Games with your colleagues. Excellent work culture. You will celebrate all festivals and enjoy fun activities. Drink lovers can enjoy the Annual Party with unlimited drinks and other stuffs in 5 star hotels. Company organises annual Cricket League for cricket lovers too. You can cover your spouse, childrens and parents also in mediclaim no extra pay for your parents. You won't regret after joining this company.

Dislikes

There is nothing to dislike except job security

Likes

... the teams are merged with over loaded work Half of the staff redundant Pros:- On time salary Good leave policy Health insurance for self and parents Free Transport No career growth if you are hardworking person.

Dislikes

Already mentioned.