Transrail Lighting Engineer- Customer Support salaries in Customer Success, Service & Operations in India

Likes

The role was good. For me the work life balance was good.

Dislikes

...rk. The HR department is not approachable, and the work timings are very strict. Also, we used to receive our salary late.

Likes

Work Environment Safe for women employee No abusive languages Flexi time 5 days working

Dislikes

HR policies Partiality in appraisal Poor knowledge at senior level HR delays your all letters/Documents Freshers get good package where old employees struggle for hike inspite of giving thier best

Likes

Few helpful people from HR who are trying best to get the candidates but middle management harassment makes difficult to stay in company Free Bus facility is available from thane, Borilvali, and Panvel, Top management (MD, EC, CFO and HR head are very good) they are always accessible , humble and knowledgeable people, if you have direct reporting to them, then definitely worth to work and can enjoy and grow. All Saturday off

Dislikes

...lways noise happen, which will disturb you if are not coming from similar place. Admin is third class just they know how to please top brass, Salary comes late 7th of next month No canteen facility Notice period is 3 month, probation 6 months, there is no fair systems of appraisals -performance review etc. Appraisal gets delayed happen yearly but by end of August and September, variable also gets credited in part/installment goes till October- November, including salary arrears. Avoid working in HO as overall culture is very bad, if you are coming from big companies/MNCs, Full & Final settlement gets delayed, takes 3-4 months, if you are leaving and they put on hold salary of all the months once they get notification about your resignation, so takes care while resigning.

Likes

1. Salary is on time 2. Family accommodation 3. Safety culture & resources 4. Good medical facilities to worker as well employees

Dislikes

... employees in camp area 3. Mess management ( mess staff is not professional) 4. Pay scale (salary structure) is lower than other companies

Likes

Company policy is good about employees. No extra burden. Colleagues are good.

Dislikes

... of all are good but company have to change itself and it's policy time to time. Some worthless fellow taking huge salary.