TP Western Odisha Distribution Customer Success, Service & Operations Department Salaries in Rourkela

Likes

Holidays

Dislikes

...hich results a toxic environment and helps to leave early from the organization. No salary structure, no designation structure as per job profile. Poor HR management. Destroying talent of GET, DET .

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Learnings

Dislikes

They hide designation on hiring time. They joined you on lower Designation and salary as per your experience. Appraisal system is fully biased. Hard working person gets average rating and boot lickers are get higher rating. Managers have no knowledge and vision on work. Even GETs & DETs are not giving any respect to seniors. They know that their bosses are only GOD.

Likes

Job security is only one good thing abouth this organisation. No delay in salary.

Dislikes

In certain departments, the heads of groups lack effective leadership skills and fail to move the team forward. Instead, they create chaos and show disregard for personal growth. Favoritism towards sycophants is prevalent, leading to dissatisfaction among dedicated team members. Workload distribution is uneven, especially for those working shifts, and no leave is granted for working on holidays such as HOLI or Diwali 🎇. The PSCC department is among the worst performers due to biased and disconnected leadership. The HOD of the PSCC department is living in a fantasy world of TPDDL, with complete disregard for the current field conditions. This mentality is not limited to one department but is evident throughout the organization. Similarly, the HR team lacks clear policies and consistency, resulting in haphazard management. Appraisals are biased, and promotions are slow for new employees, with preference given to those from TPDDL or Mumbai or to those who engage in sycophancy. The safety team's failures are evident in the occurrence of regular fatal accidents without concrete actions taken to address them. After every fatality only safety time.out meetings will be done with no clear picture of root fault cause and blame games are played instead of Why Why analysis .Field teams suffer from understaffing, hindering the organization's operations. Furthermore, new hires are often underpaid, receiving salaries below industry standards.

Likes

Trainings,leave,job security

Dislikes

The work culture is very poor, with no opportunities for learning or satisfaction in work or salary. They only hire you close to your existing salary and promise a performance bonus, which is a total fraud. The performance bonus is just for show and nothing more. After confirmation, they may give you the bonus but will likely give you a low rating in your first year. Upon leaving, they do not provide details on the final settlement. The managers are old and egoistic, and there is a need for significant improvements. Additionally, employees are expected to work on holidays.

Likes

Salary on time

Dislikes

HR policy Poor management Govt pvt feeling as a joint ventures company Un satisfaction appraisal Poor increament No promotion First priority on BA Employees statement not there own employee Work load on field employee as compare to corporate employees