TopHire Customer Care Associate salaries in India

Likes

...aborative. It creates an open culture and I know I voice my opinion to the team. The work at tophire is exhilarating; the compensation structure is definitely higher than the standard once you start growing. As a small startup, we need to push ourselves and that's exactly what's required at TopHire. It's nothing different than what another small startup wouldn't expect. The role is rewarding which makes it even more interesting. And if I an managing my work well, I can vouch for the encouragement and reward from my higher ups.

Dislikes

None so far

Likes

none to speak of

Dislikes

compensation falls short of industry norms negotiating office politics is a challenge due to inexperienced managers and lack of feedback channels workplace culture promotes micromanagement, toxic positivity and poor work life balance high turn over rates suggest a need for automation to retain employees

Likes

...romotion which has been instrumental in aligning with my long term career goals. The option to work remotely provides excellent flexibility and the compensation structure, particularly the performance based incentives is well designed and motivating.

Dislikes

There are a few areas where improvement could be made. The workload, while expected in a high growth environment can sometimes be demanding, which occasionally affects work life balance. Introducing more initiatives focused on employee wellness - such as mindfulness programs or wellness days could be valuable in promoting overall wellbeing. Additionally, while the paid leave policy is competitive, extending the number of days or offering vacation specific leave would provide employees with the opportunity to rest and recharge. Additionally, a few medical leaves can also be offered without making any changes to existing leave policy which the employees can avail in times of a medical emergency. In that way the other type of leaves can be used for vacation specific or other personal reasons.

Likes

TopHire has always been employee-oriented and has provided an excellent work environment with a regular salary and financial security. Also, has a good work-life balance while giving a good outlook for professional growth.

Dislikes

No access to benefits like Life Insurance, Health Insurance, retirement plans, etc.

Likes

Just the salary was on time. And flexible work timings

Dislikes

Unorganised company. Too much of micromanagement. 3-4 seniors who have their own ways of doing things. Managers having to satisfy their ego and have personal grudges. Don't respect you as a person. Treat you as a slave and expect someone would accept all their deeds and serve their company.