TomTom Senior Customer Service Officer salaries in Pune

Likes

1. Salary is paid on time 2. The office is well made 3. Friday lunch is free, other day meals are cheap, and there is one day where you get fresh fruits 4. Company provides free cab service

Dislikes

1. The Pune leadership is the most unskilled and talentless bunch of engineering managers I have ever seen. They have entirely abandoned their technical role and reduced it to asking developers for status, pressurising the team to work more and setting ever increasing the number of meetings to justify their existence 2. Company expects developers to take multiple roles(frontend, backend, database, production issues, test, pipelines, infrastructure management). People who were hired for specific role are asked to be full stack engineers 3. Downsizing. Company removed roles they deemed unnecessary, like QA, UI/UX and process engineers 4. Cost cutting is insane. If a developer quits, there is no replacement and team is expected to take the extra work load. At max they will hire interns for 6 months which doesn't help the team 5. Managers take promotion for themselves and keep unreasonable target for engineers 6. As an engineer you are not supposed to be creative and solve a problem or task your way. You are supposed to blindly agree to whatever the manager tells you to do. They have a fancy term for it called "disagree and commit". It just means follow orders like a robot

Likes

Work life balance is good

Dislikes

- compensation are not competitive - performance bonus payout is terrible - hikes are miserable - people put less effort and gain 8-9% which is 10-11% for one who is giving life to that project - lots of re-shuffling is creating learning hindrances

Likes

there is a work life balance and job security.

Dislikes

Compensation is not good and growth is very much slow. Work Pressure is high but this company do not recognize the talents of their people and never appreciate it.Innovation is not a part as well. getting a promotion is so much hassle which is a pain and all the hard work goes down the drain during mid-yr appraisals.

Likes

Nothing special because here after 4 year experience my salary only 21000 in-hand but as compared fresher get same salary in TomTom. This is not fair so did not like this company

Dislikes

Because there salary for junior more than seniors this is not fair. Salary not as per standard. Cafeteria not free but we have paid but lots of vendor coming food not good not as per standard

Likes

Managers favor favorites. Hence growth is offered to them. The rest struggle. Extremely low pay compared to the market standards.

Dislikes

Not recommended for people that are innovative, potentially equipped and skilled.