Tech Mahindra Chat Advisor salaries in Pune

Likes

1. Diverse Work Environment: Tech Mahindra operates globally, so employees often appreciate the multicultural and inclusive work culture. 2. Learning Opportunities: With projects across various industries (like telecom, healthcare, and finance), employees get to work on different technologies and business problems.

Dislikes

1. Lower Compensation: Salaries, especially for entry-level and support roles, are often reported as being lower compared to industry standards. 2. Limited Onsite Opportunities: Some employees feel that the chances for international assignments or onsite roles are fewer compared to competitors.

Likes

1. Work hours 2. On-boarding and Off-boarding process

Dislikes

...ut received offer letter after 2 months and was asked to join within 2 weeks. 2. Did not receive any hike in salary during my tenure. 3. If you are working in services and deployed in client location there is very less support, no growth, no plan for development, the increment cycle is just a process no real outcome. 4. Notice period(90 days) is non-negotiable, even if the customer is ready to release they won't.

Likes

I felt good, I had a very good experience working but I get very less salary In logo ko work from home dena chahiye agar kisi ko issue hota hai to

Dislikes

In Tech Mahindra, whoever has a reference, all his work is correct. If you do cheating here, you can move ahead by being a flatterer.

Likes

Learning Opportunities: Many employees highlight the chance to work on cutting-edge technologies like AI, blockchain, and cloud solutions, which helps them grow technically. For example, reviews mention exposure to diverse projects that suit newcomers and those eager to learn.Supportive Colleagues: The work environment is often described as friendly, with supportive coworkers and team leaders who help create a positive atmosphere, especially for freshers.Work-Life Balance: Some employees appreciate the flexibility, including hybrid work models (50% of employees follow this) and the ability to work from home, which supports better work-life balance.Brand Recognition: Tech Mahindra’s global presence and work with Fortune 500 clients add value to employees’ resumes, offering a sense of pride and career credibility.Culture and Values: The company promotes a culture of innovation and diversity, with initiatives like the “Rise” philosophy aimed at creating an equal and future-ready workplace.

Dislikes

Low Compensation and Benefits: Many employees report salaries below industry standards, with minimal or delayed hikes (e.g., Glassdoor notes a 3.0/5 rating for compensation). Benefits like healthcare or retirement plans are sometimes seen as inadequate compared to competitors.Poor Management: Reviews frequently mention unprofessional or unsupportive management, with issues like favoritism, lack of clear communication, and micromanaging. Some employees describe middle management as toxic or incompetent, impacting work environment.Limited Career Growth: Career advancement is rated low (2.8/5 on AmbitionBox), with slow promotions, favoritism in opportunities, and challenges in project allocation that don’t always match skills.Work-Life Imbalance: High workloads, long hours, and mandatory overtime are common complaints, especially in customer-facing roles like call centers, leading to stress and burnout. Some report unrealistic KPIs and constant pressure.Inadequate Training and Support: Employees, particularly in customer support, criticize poor training processes that leave them unprepared for roles. Lack of feedback or guidance from management exacerbates this, especially for freshers.Job Insecurity and HR Issues: Concerns about job stability becouse if someone on bench then no project at bases location need to relocate if you are not ready then you will be fire any time,include sudden terminations, contract changes, or being sidelined when not billable. HR is often described as unresponsive or unhelpful, with issues like delayed salaries or incorrect payroll.Toxic Work Culture: Some reviews highlight a blame culture, favoritism, and lack of transparency. Serious allegations, like unaddressed harassment or unprofessional behavior, appear in isolated but concerning reviews on Trustpilot.Outdated Technology: A few employees note working with older tech stacks, which can hinder skill development compared to industry peers.

Likes

-On time salary credit -Extra 5 lac of medical insurance benefits can be claimed ( in name of trust)in case of critical health emergency and si exhaust however the premium amount of rs 200 deducts from associate salary each month.

Dislikes

-Hiring process ,variable component in ctc which is not properly explained while hiring. -Hiring for team lead position but responsibility not provided and giving designation of senior associate.( Not mentioning team lead on offer letter) - Multiple platforms to enhance skill promoted but reducing access/no access provided because company don't has money to give to platform ( Udemy) etc -Dry promotion ,late promotion -No Appraisal/ Delay appraisal -Frequent layoff / bench movement - Medical insurance not sufficient and multiple restrictions on claim amount. - variable pay calculation not transperant, it stop of when person resign and on notice period