Tech Firefly Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

Likes

It was my first MNC company so I got to know about culture of MNC and new work as content reviewer, this company has supported me good to learn.

Dislikes

Suddenly the project has been rapdown, they have removed everyone

Likes

I get an opportunity to learn and develop my skillset. On an monthly basis, I ensure every team member gets an opportunity to learn something new that adds value to their profile and the organization.

Dislikes

Nothing in particular. But if there is a concern, am sure, that would be addressed timely and in the most appropriate way.

Likes

Work to be done is clearly trained and assessed every week.

Dislikes

Every week the reviewed data is assessed and if something wrong then the employees have to face job loss or training again. This makes the employees more anxious and panic every single week. The targets are real and nervous. Job security is a day dream. No idea when they ask an employee to leave saying this is your last working day. No matter the candidate reach the daily targets or not. Very bad culture. No people talk and discuss about work. Should not laugh sir straight don’t move ur head all these were told to reach the targets.

Likes

My experience with this company is inspirational and luminous because of my colleagues and my Managers. The company has always been motivating me in an endearing way. Supportive, smart and always available whenever you need them.

Dislikes

It is a constructive environment.

Likes

I have been working with Tech Firefly for nearly 3 years. The company has great Co-workers. It has great opportunities for professional development.

Dislikes

I personally believe that the Incentives structure could be better.