Sykes Business Services Of India Senior Customer Service Agent salaries in India

Likes

The only good part of the organisation is HR, they do support and understand.

Dislikes

I had a interview, and surprisingly I never had salary discussion part with any HR at all they just send me offer letter if I call to discuss they have no time. Alright and they don't allow any gadgets on floor but have no lockers as log outs reserve the lockers for the whole and organisation do nothing on it. Coming to the culture as it's fine for now. But they give false hopes and fool here which just give false statements which they change it later. And having good amount of experience at work previously, here they pay me less than my previous ctc and in hand. They said something and I get something else. In span of two months this all I could experience.

Likes

...ent is transparent. There are a lot of growth opportunities in the form of IJPs. Pay is excellent and I reckon this is one of the nucest places to work.

Dislikes

NOne

Likes

No pros in this company.

Dislikes

...work experience with Sykes. Well I worked with Sykes for 1years and 5months. 1) SALARY AND OTHER PAY LIKE OVERTIME, INCENTIVES WILLNOT BE PAID ON TIME. 2) YOU WILL BE FORCED TO DO OVERTIME AND WILL NOT BE PAID PROPERLY 3) YOU WILL HAVE TO PLAN YOUR HOLIDAYS WHICH WE ARE ENTITLED TO TAKE SHOULD BE PLANNED A YEAR AHEAD. 4) NO WORK LIFE BALANCE. 5) "GROWTH" MANAGMENT PLAYS UNFAIR GAME HERE. 6) "OVERTIME " DO OR LEAVE(if u refuse to do overtime). 7) THERE IS NO ANNUAL HIKE IN THIS ORGANIZATION. 8) HR AND MANAGERS ARE NOT SUPPORTIVE AT ALL. 9) "WFH" HAS MORE COMPLICATIONS AND OVERTIME WILL NOT BE PAID AT ALL. 10) FINALLY HERE IN THIS ORGANIZATION U WILL BE FORCED TO DO THINGS LIKE OVERTIME AND TAKING HOLIDAYS. !!!!!!!!please forget your personal life of you want to join this organization!!!! TRUST ME I HAD THE WORST EXPERIENCE DURING WFH THAN WORKING FROM SITE I would say keep this company as a last option. 😉 THANK YOU FOLKS.

Likes

Process is good. Trainers and training is good.

Dislikes

...ve any morals. They don't even think once about employees while making policies. They lie to you, do not compensate for over time, do not credit salary on time, do not give the incentives as promised. Even their facilities/house keeping team does not respect you as a employee. The cab service they provide is complete scrap. Even the cab drivers are unhappy about the pay and work. Their work from home policies are in such a way that they could come to your home at any time to check their property (Computer and accessories). Every time management tries to blame employee even that is their mistake. Managers and HRs feel as if they are providing us employment and salaries from their home. To have good rating on ambition box they had a contest and asked employees to rate 5 star in ambition box and get a chance to win a 2 wheeler. That's how cheap these people are. DO NOT BELIVE SYKES MANGEMENT.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is alot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 year before which you cannot resign. On the job training is not given to new joinees.