Swiggy Customer Service Team Lead salaries in India

Likes

The management of this company is very good, salary is received on time and if there is any issue, it is resolved on a complaint.

Dislikes

If any customer files a wrong complaint, then at that time we do not have any option to tell whether this is a fake complaint due to which our complaint gets increased and the refund amount also increases.

Likes

Flexibility Employee care during travel. Additional pay on festivals

Dislikes

1) Leaves need to credited in terms of money if not taken. 2) Weekends should be considered as offs . 3) Over planning and less execution

Likes

It was my best company where im working past 2years I'm getting paid salary's on time job satisfaction and with my all team members very chillable supported person all manager and team leads are supported and more friendly with everyone i love to be working in swiggy employee I'm so happy hear I thank to everyone.

Dislikes

Need increment soon that's one need to wait long time

Likes

If you're working in Sales then Swiggy is the place to be. Salary based on your experience is at par with market standards and work culture is amazing. There are various perks and reimbursement associated with the job and incentives are there. Work life balance is good in this job role and the best thing is that there is cubicle-less culture which means your L1, L2 managers and even your city head work next to you and can be approached for any and all sorts of advices and discussions. Cheers!

Dislikes

No dislikes.

Likes

Informal work environment. Weekends off. Good salary, better incentives. Good work life balance.

Dislikes

No job security hence I attrition ratio. Company doesn't consider profitability of restaurant partners, only itself. Hence some targets given to sales managers are harmful to the restaurants.