Sterling Infosystems Customer Success, Service & Operations Department Salaries in Mumbai

Likes

You get to learn new areas of business and develop your interpersonal skills. Client Servicing is an art

Dislikes

Low salary structure. Senior Management is not very open to new ideas and are less innovative. Long working hours, no proper process for new joiners. Product and product training is zero. You need to learn on job and deliver results.

Likes

...ways there to help you no matter what the doubt is. The trainers are excellent. The salary is okayish but nothing to complain about. The transportation system was exceptional. Technological issues were negligible.

Dislikes

A Team Leader who goes by the name Amit Shetty from the Thane branch should get fired asap. Unethical practices carried out by the management were evident from day 1. Food quality was sub-par. Sexism was prevalent throughout my tenure. Micromanagement had begun towards the later part of my tenure here. Growth is not that much. Intergroup politics is present throughout the organization.

Likes

Efficient Processes: Sterling boasts streamlined processes that make workflows smooth and productive. Strong Business Scope: The company demonstrates a clear understanding of its industry and has a solid business scope, promising growth opportunities. Competitive in Market: Sterling stands as a formidable competitor in the market, showcasing its ability to deliver quality products/services.

Dislikes

Toxic Management: Unfortunately, Sterling suffers from a toxic management culture. Employees often face mistreatment and abuse from higher-ups, creating a hostile work environment. Names to look out for: Ravi Bist, Dillip Bist, Rakesh Waghmare. These people are highly toxic in nature. Anxious Team Lead: The presence of a Team Lead with an anxietic personality is detrimental to the team's morale and productivity. This individual tends to micromanage excessively, hindering creativity and autonomy. Name : AMIT SHETTY, if this inidividual is your team leader resign immediately or appeal for a diferent TL Average Culture: While not necessarily negative, Sterling's company culture falls short of being exceptional. It lacks the vibrancy and inclusivity found in top-tier workplaces.

Likes

Sat and Sun off.

Dislikes

Employees create the company but in sterling the management is so poor that you cannot evn stand for yourself and if you do that u need to forget about your promotions.. lot of favouritism.. if yiu go and complaint about your TL o to manager they will go n tell the same to the TL and later TL will start taking revenge.. There are so many things to share but I shoud better shut...

Likes

Growth opportunities are over here is great, but you need to be there at the right place and time. Annual increment is good, the views can change basis the persons effort. Managers are approachable and unlike other companies HR is for the employee and supportive.

Dislikes

Nothing as such