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3.8

based on 4.4k Reviews

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Customer Success, Service & Operations

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Standard Chartered Customer Success, Service & Operations Department Salaries in India

based on 4.4k latest salaries
Designation Avg Annual Salary Open Jobs

Team Lead

1 - 14 years exp. (583 salaries)
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₹3 L/yr - ₹13 L/yr

Senior Officer

1 - 9 years exp. (425 salaries)
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₹2.1 L/yr - ₹7.3 L/yr

Senior Analyst

1 - 10 years exp. (267 salaries)
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₹2.4 L/yr - ₹8.5 L/yr

Client Care Executive

0 - 4 years exp. (93 salaries)
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₹2.5 L/yr - ₹4.5 L/yr

Starting your career? Discover Standard Chartered fresher salaries in India

Senior Client Care Executive

1 - 7 years exp. (82 salaries)
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₹2.7 L/yr - ₹5.5 L/yr

Officer

1 - 4 years exp. (81 salaries)
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₹2 L/yr - ₹5.2 L/yr

Associate Vice President

13 - 23 years exp. (53 salaries)
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₹20 L/yr - ₹50 L/yr

Analyst

1 - 6 years exp. (53 salaries)
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₹2.3 L/yr - ₹5 L/yr

Team Lead Operations

5 - 12 years exp. (51 salaries)
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₹4.4 L/yr - ₹9 L/yr

Branch Sales and Service Manager

2 - 10 years exp. (40 salaries)
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₹4 L/yr - ₹9 L/yr

Relationship Manager

2 - 10 years exp. (35 salaries)
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₹3.8 L/yr - ₹13 L/yr

Client Servicing Executive

0 - 4 years exp. (30 salaries)
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₹2.6 L/yr - ₹4 L/yr

Service Manager

2 - 14 years exp. (28 salaries)
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₹4 L/yr - ₹13 L/yr

Business Development Manager

4 - 12 years exp. (25 salaries)
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₹3 L/yr - ₹11.6 L/yr

Senior Associate

3 - 7 years exp. (23 salaries)
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₹2.6 L/yr - ₹7 L/yr

Customer Service Executive

1 - 8 years exp. (23 salaries)
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₹2.4 L/yr - ₹6 L/yr

Customer Care Executive

0 - 8 years exp. (18 salaries)
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₹2.1 L/yr - ₹4 L/yr

Senior Specialist

6 - 12 years exp. (16 salaries)
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₹6 L/yr - ₹13 L/yr

Operations Manager

7 - 18 years exp. (16 salaries)
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₹8.5 L/yr - ₹19.6 L/yr

Associate Relationship Manager

3 - 17 years exp. (14 salaries)
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₹5 L/yr - ₹10.5 L/yr

Last Updated: 28 Jan, 2025

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Salary Discussions, Hike & Promotions
2w (edited)
a senior quality lead
Offer letter - Accepted
Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?
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Salary related reviews for Standard Chartered

3.6

Rated by 485 employees for salary & benefits

Associate in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 11 Jun 2023
4.0
 for  Salary and Benefits

Likes

...You have decent hike & promotion frequency is 2yrs. Bonus is best in industries. They make it transparent by including the least variable pay in your offer letter as mark and you get generally 25% extra than your least mark. One has multiple options to move internally and the process is not much politically influenced. SCB offers you stability but align with market updates. You ll not get feel of working in outdated systems/applications.

read more
  • Salary - Good
    +6 more

Dislikes

Team outing is very less and most of time not sponsored by company. Cultural events like celebration not there anymore. No Diwali gifts kind of stuffs. No employee appreciation apart from the yearly performance bonus & hike.

read more

Team Lead in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 14 Feb 2023
3.0
 for  Salary and Benefits

Likes

Job security Bangalore office is good

  • Job security - Good

Dislikes

1.There is no work life balance 2.Bull work 3.Under Market salary 4.There is no fun activity 5.there will be a stretch/extended support without any pay.. Eg: i will login by 12pm and will logout by 2am.. Started like this after covid and till 2023 feb it is happening 6.short of resource and managing with few staffs 7.Poor retention policy on experienced staff

read more
  • Skill development - Poor
    +2 more

Analyst in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 12 Dec 2022
2.0
 for  Salary and Benefits

Likes

Standard Chartered has the best work culture, where your team members are ready to train you, and if you have as doubts they will clear them perfectly. Great place to start after you have a year or two of experience.

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  • Skill development - Good
    +1 more

Dislikes

The only dislike I had was payments, the salary was too low and promotions and appraisals were not on time.

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  • Salary - Poor
    +1 more

Client Servicing Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 29 Oct 2023
4.0
 for  Salary and Benefits

Likes

I liked job security in SCB. Staff and managers are empathetic most of the time. Very punctual in terms of salary credit.

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  • Salary - Good
    +1 more

Dislikes

Work load can be super hectic most of the time. Rating average in terms of work life balance. Few managers are micro managers.

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Manager Client Servicing in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 05 Nov 2019
3.0
 for  Salary and Benefits

Likes

Work environment, work-life balance, teammates and medical benefits offered are really good. Career growth & salary can be good only if one is mobile. There is stagnation in Kolkata but if one is open to move out of Kolkata there will be better opportunities. There is no job security.

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  • Work satisfaction - Good
    +2 more

Dislikes

No job security.

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Standard Chartered interview questions by designations

Software Developer (9)Senior Manager (9)Associate Manager (8)Relationship Manager (6)
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Standard Chartered Salary FAQs

How much does Standard Chartered pay per year?
The average Standard Chartered salary ranges from approximately ₹1.4 Lakh to ₹1.8 Lakh per year for a Senior Relationship Officer and ₹60 Lakhs to ₹1 Crore per year for a Managing Director. Salary estimates are based on 4.4k Standard Chartered salaries received from various employees of Standard Chartered. Standard Chartered employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Standard Chartered?
The highest-paying job at Standard Chartered is a Managing Director with a salary of ₹60 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹30 lakhs per year. The top 1% earn more than a whopping ₹59.59 lakhs per year.
What is the minimum salary in Standard Chartered?
Minimum salary at Standard Chartered depends on the role you are applying for. For Senior Officer the minimum salary is ₹1.8 Lakh to ₹7.3 Lakhs per year, and for Senior Analyst the minimum salary is ₹2 Lakhs to ₹8.8 Lakhs per year and so on.
What is the salary package for freshers in Standard Chartered?
The average salary at Standard Chartered for freshers varies from ₹1.2 Lakh to ₹2.5 Lakhs per year for Telecaller and ₹7.5 Lakhs to ₹19.3 Lakhs per year for Sde1.
What is the notice period at Standard Chartered in Customer Success, Service & Operations Department?
According to AmbitionBox, 53% of the Standard Chartered employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 24% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 2.5k responses on AmbitionBox in last 2 years.

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Standard Chartered Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Standard Chartered is INRunlock blur . Salary estimates are based on 4.4k Standard Chartered latest salaries received from various employees of Standard Chartered.

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