Springworks Customer Service Executive salaries in Customer Success, Service & Operations in India

Likes

Springworks used to be very good in terms of work-life balance, work satisfaction, and culture but nothing is there currently and it is a very bad experience to be in Springworks.

Dislikes

...ble working means that you have to be available on Slack 13-14 hours in a day. Salary and Benefits: the salaries are very low in the market and they will make you work like they are giving you great salaries. Promotions / Appraisal the appraisals are like 2-10% only, such a disappointment Job Security haha, what is this in Springworks they fire you randomly in between the day without any notice and warning Skill Development There is no learning term right now in Springworks, all the decisions are money-oriented Work Satisfaction There is no satisfaction, out of 10 employees 5-6 are stressed out and burned out in every team. Company Culture There is no culture right now they will show off on Linkedin and other platforms like they have a great culture but inside it is total toxicity

Likes

Springworks is a fantastic place to start as an SDE Intern. The company's commitment to employee growth is evident in their generous learning budget and bonus, which have significantly contributed to my professional development. The work environment is supportive, with a team that's always ready to help. The opportunity to work on meaningful projects has been a highlight of my time here.

Dislikes

So far no Cons. Overall, my experience at Springworks has been overwhelmingly positive. The company's commitment to its employees' growth is commendable, and I am excited about the future here. I want to extend a special thanks to all those in the team who are putting in all the efforts to keep the good things going on in the organization. It's the good culture that takes the organization a long way. Let's all give it our best to be the No.1 Always!

Likes

The company has a good culture. Within the team you will get a homely and yet a competitive feeling. You also can put forth the points that you feel worth discussing across the management without any fear, and they will hear you. The company also gives you add on benefits that any employee should / must have for over all job satisfaction.

Dislikes

Dislike is a strong word to use for this organization. However, the compensation is something that can be worked upon.

Likes

Used to be good, not anymore.

Dislikes

...ne'. Nothing to learn. If someone takes time on any task, they are called out. Salary: Below average. Appraisal is minimal as well. Burn Out: Most of the team is burnt out/ under stress. Job Security: No one has job security, interns till high level developers - all have been put on PIP and moved out. There is no emotion or sentiment involved in work anymore. It is all about get the work done, that too much more work than what you are being paid for or can handle in 8 hours of a day. Employees are being treated like robots who can either perform or be shown the door. Its one thing to create policies and show off the culture, another thing to follow it.

Likes

...y Policies and Work-Life Balance is best compared to any other mid-size startup. Considering the company Develops products for employee engagement and benefits, they themselves pay a lot of attention to the same. We have 4 days work week, no estimates work, work from anywhere policy, workations. The org reimburses the amount for workation and to set up your working environment at home.

Dislikes

There isn't much but seems like the best points sometime come up as negatives, the org is a lot lenient, due to which sometimes the work gets delayed