Sourcedesk Global Customer Success, Service & Operations Department Salaries in Kolkata

Likes

...ew things and improve your expertise, which is essential for career advancement. Sourcedesk Global also offers a decent salary that matches the industry standards, ensuring employees feel valued for their contributions. This combination of job security, good work culture, salary, and skill development makes it a fantastic place to build a career.

Likes

● Good Work Environment: Sourcedesk Global provides a conducive and pleasant atmosphere for employees to thrive in. The ambiance fosters productivity and collaboration among team members. ● Supportive Team Members: The team at Sourcedesk Global is known for being supportive and cooperative, creating a conducive environment for personal and professional growth. ● Great Work Culture: The company maintains a strong work culture that promotes teamwork, respect, and open communication, contributing to a positive overall experience for employees. ● Flexibility in Work Timings: With flexible work timings available on certain days, employees have the opportunity to manage their schedules effectively, promoting work-life balance

Dislikes

... which could potentially impact work-life balance and convenience for employees. ● Yearly Bonus: Another aspect that could be improved is the transparency and consistency regarding the criteria and distribution of yearly bonuses at Sourcedesk Global. Clear communication about performance expectations and how bonuses are determined would help employees better understand and plan for their financial rewards. ● Work-from-Home (WFH): While Sourcedesk Global offers flexibility with remote work options, some employees may find it challenging to maintain a productive work-from-home environment. Factors such as distractions, lack of separation between work and personal life, and limited access to resources or support systems in a remote setting could detract from the overall work experience for certain individuals.

Likes

Supportive Work Environment: Sourcedesk Global fosters a friendly and supportive culture, where colleagues are always ready to lend a helping hand. From managers to peers, there's a strong sense of camaraderie that makes the workplace enjoyable and collaborative. Emphasis on Learning: The company offers ample learning opportunities, allowing employees to continuously develop their skills and grow professionally. Whether it's through training programs, mentorship initiatives, or hands-on projects, there's always something new to learn at Sourcedesk Global. Management Support: Managers at Sourcedesk Global are highly supportive and approachable. They provide guidance, feedback, and encouragement, ensuring that employees feel valued and empowered in their roles. Inclusive Culture: There's no discrimination between senior and junior colleagues at Sourcedesk Global. Everyone is treated with respect and given equal opportunities to contribute and succeed. Work-Life Balance: Sourcedesk Global recognizes the importance of maintaining a healthy work-life balance for its employees. The company encourages flexible scheduling options and promotes a culture where employees can prioritize their well-being alongside their professional responsibilities. Whether it's through remote work arrangements, wellness programs, or policies that support family needs, Sourcedesk Global strives to ensure that employees can achieve harmony between their personal and professional lives.

Dislikes

...ere are no overtime benefits offered, which may be a concern for some employees. Providing additional compensation or time-off incentives for extra hours worked could improve morale and motivation among the workforce. Medical Benefits: Sourcedesk Global lacks a comprehensive mediclaim policy, which could be a concern for employees seeking health coverage and support. Implementing a robust healthcare plan would ensure the well-being and security of the workforce, addressing a vital aspect of employee needs.

Likes

Open and Transparent Communication: SDG encourages employees to share their thoughts and ideas, promoting a culture of trust and respect. Feedback is valued, and concerns are addressed promptly. Emphasis on Professional Development: The company invests in its employees' growth by offering various training programs, resources, and opportunities for skill enhancement and career advancement. Supportive and Collaborative Colleagues: The workplace culture at SDG is collaborative, with colleagues willing to lend a helping hand and work together as a team across departments.

Dislikes

...intain a healthy work-life balance, leading to long hours and potential burnout. No Overtime Benefits: Employees are expected to put in extra hours frequently, but there are no overtime benefits or compensation for the additional time worked.

Likes

Supportive Work Environment: Sourcedesk Global fosters a friendly and supportive culture, where colleagues are always ready to lend a helping hand. From managers to peers, there's a strong sense of camaraderie that makes the workplace enjoyable and collaborative. Emphasis on Learning: The company offers ample learning opportunities, allowing employees to continuously develop their skills and grow professionally. Whether it's through training programs, mentorship initiatives, or hands-on projects, there's always something new to learn at Sourcedesk Global. Management Support: Managers at Sourcedesk Global are highly supportive and approachable. They provide guidance, feedback, and encouragement, ensuring that employees feel valued and empowered in their roles. Inclusive Culture: There's no discrimination between senior and junior colleagues at Sourcedesk Global. Everyone is treated with respect and given equal opportunities to contribute and succeed.

Dislikes

...ere are no overtime benefits offered, which may be a concern for some employees. Providing additional compensation or time-off incentives for extra hours worked could improve morale and motivation among the workforce.