Premium Employer

i

This company page is being actively managed by SoftwareOne Team. If you also belong to the team, you can get access from here

SoftwareOne Verified Tick

Compare button icon Compare button icon Compare
filter salariesFilter salaries by

SoftwareOne Service Desk Analyst salaries in Gurgaon / Gurugram

Annual salary range
2 - 5 years exp.
₹5.2 Lakhs - ₹9.4 Lakhs
Salary of majority employees
unlock blur
unlock blur

66% more than the average Service Desk Analyst Salary in IT Services & Consulting Companies for 2 - 5 years of experience

Interested in this particular role?

Salaries in different departments

Engineering - Hardware & Networks
Service Desk Analyst Salary
2 - 5 years exp. (3 salaries)
unlock-blur

₹7.3 L/yr - ₹9.4 L/yr

IT & Information Security
Service Desk Analyst Salary
3 - 5 years exp. (AmbitionBox Estimate)
unlock-blur

₹5.2 L/yr - ₹9.4 L/yr

Last Updated: 6 Sep 2024

Companies similar to SoftwareOne for Service Desk Analyst in Gurgaon / Gurugram

Logo
SoftwareOne Service Desk Analyst Salary

2 - 5 years exp. (6 salaries)

unlock blur

₹5.2 L/yr - ₹9.4 L/yr

vs
Company name Avg Annual Salary Open Jobs
Logo
Orange Business Service Desk Analyst Salary

4 - 7 years exp. (3 salaries)

unlock blur

₹5.5 L/yr - ₹6.2 L/yr

arrow icon 25% less
Logo
Microland Service Desk Analyst Salary

2 - 6 years exp. (9 salaries)

unlock blur

₹3.3 L/yr - ₹4.5 L/yr

arrow icon 44% less
Logo
Accenture Service Desk Analyst Salary

1 - 5 years exp. (8 salaries)

unlock blur

₹2.2 L/yr - ₹7.4 L/yr

arrow icon 39% less
Logo
TCS Service Desk Analyst Salary

2 - 7 years exp. (5 salaries)

unlock blur

₹4.8 L/yr - ₹6.7 L/yr

arrow icon 31% less
Logo
Fujitsu Service Desk Analyst Salary

0 - 6 years exp. (5 salaries)

unlock blur

₹3.3 L/yr - ₹4.5 L/yr

arrow icon 51% less
Service Desk Analyst salary at SoftwareOne ranges between ₹5.2 Lakhs to ₹9.4 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 6 latest salaries received from various employees of SoftwareOne.

Latest annual salaries shared by SoftwareOne Service Desk Analyst in Gurgaon / Gurugram

6mo ago
avg blur mobile
5 years exp.
1y ago
avg blur mobile
4 years exp.

Experience wise SoftwareOne Service Desk Analyst salaries in Gurgaon / Gurugram

Last Updated: 6 Sep 2024

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

unlock blur

₹6.5 L/yr - ₹8.3 L/yr
3 years (AmbitionBox Estimate)

unlock blur

₹6.9 L/yr - ₹8.8 L/yr
4 years (AmbitionBox Estimate)

unlock blur

₹7.2 L/yr - ₹9.2 L/yr
5 years (AmbitionBox Estimate)

unlock blur

₹7.5 L/yr - ₹9.6 L/yr

Similar Designation salaries in SoftwareOne

unlock blur
₹4.44 L/yr - ₹8.3 L/yr
Team Lead Salary
(31 salaries)
unlock blur
₹9 L/yr - ₹19 L/yr
Project Manager Salary
(16 salaries)
unlock blur
₹11 L/yr - ₹35 L/yr
Analyst Salary
(16 salaries)
unlock blur
₹4 L/yr - ₹6.7 L/yr
Senior Analyst Salary
(11 salaries)
unlock blur
₹5.05 L/yr - ₹9.53 L/yr
SME Salary
(9 salaries)
unlock blur
₹6.35 L/yr - ₹10 L/yr
unlock blur
₹6.3 L/yr - ₹11.5 L/yr
Data Analyst Salary
(8 salaries)
unlock blur
₹5.5 L/yr - ₹11.5 L/yr
unlock blur
₹11.25 L/yr - ₹22 L/yr
unlock blur
₹7 L/yr - ₹20.22 L/yr

Top skills at SoftwareOne for Service Desk Analyst

CRM Troubleshooting Automation Monitoring Active Directory LAN WAN VPN cisco Agile

Salary related reviews for SoftwareOne

Full Time

 · 

Consulting Department

4.0
  •  posted on 15 May 2024

4.0
 for  Salary and Benefits

Likes

1. WFH facilities 2. 5L insurance including parents 3. Office infrastructure 4. Free cab facilities

  • Salary - Good
  • +3 more

Dislikes

1. Variable pay inconsistency due to company performance 2. No regular outing or party due to cost cutting 3. Promotions are very less due to less hierarchy 4. Yearly increments for new joiners are very less

read more
  • Promotions - Bad

Full Time

 · 

Human Resources Department

1.0
  •  posted on 17 Sep 2024

1.0
 for  Salary and Benefits

Likes

Made good Friends, The Office Infrastructure

Dislikes

...anagement, 1 thing I understood that SoftwareOne is not at all employee-centric. I would not recommend any employee to go to the management or even HR for any grievances other than any salary discrepancy. Why you ask? It's simply because the management is determined to hear the employee but will only listen to the team leader. They don't even try to be discreet about the bias, that's how unaccountable they are. Recently I learned from a colleague that a certain Senior Team Leader with the initials BS (see the irony) gathered data on female employees who had taken maternity leave in the last couple of years and were also working remotely. Allegedly, she terminated their employment, under the guise of "performance-related issues". What a waste of Designation and authority.

read more
  • Salary - Bad
  • +6 more

Procurement & Supply Chain Department

2.0
  •  posted on 20 Apr 2022

1.0
 for  Salary and Benefits

Likes

If you work well, ample opportunities are provided to learn and grow.

  • Skill development - Good
  • +4 more

Dislikes

...e tenured people have left and the ones remaining are desperately looking out. The compensation is not good, appraisal numbers are never good. A Career Development plan is made for each individual but it hardly matters what role you want to take on, what matters more is what the business requires you to do. Whatever monetary rewards the company used to offer are gone with no replacement and the company's goals are never met so you never really get a portion of your variable salary ever. Also, Employee Satisfaction is our core value but we never try to make employees feel valued, they never try to retain anyone or even offer anything remotely close, teams are always understaffed and the employees are always under extreme pressure. Leadership needs to understand that it's gonna cost them much higher to let their star performers leave in long term, the company doesn't run on all freshers. Lastly, some leaders are very rude, they don't know how to talk nicely and get their work done, instead they'll yell on calls non-stop for hours at times.

read more
  • Salary - Bad
  • +1 more

Procurement & Supply Chain Department

1.0
  •  posted on 24 Apr 2022

1.0
 for  Salary and Benefits

Likes

There is not so much to talk about SoftwareONE. Nothing to like work their.

Dislikes

...y to the work otherwise management will fire you. Thers is no chilling activity. Company policies for outside is very good to portray the image but inside they make such policies to cut your variable salary. They only figuring out to make the simple work more difficult, time consuming and slow. They give low appraisal after heavy workload. They kept huge chunk of your salary in variable. For that they are constantly working not to disburse you.

read more
  • Salary - Bad
  • +6 more

Contractual

 · 

Engineering - Software & QA Department

2.0
  •  posted on 22 Apr 2022

1.0
 for  Salary and Benefits

Likes

Literally speaking the colleagues were friendly and collaborative in nature. Work from home in COVID pandemic. No salary cut in Covid pandemic. No firings in covid pandemic but on opposite they have hired more resources.

read more
  • Job security - Excellent

Dislikes

...lse assurance that you will be absorbed based on your performance within a year. But, that's it, no benefits, very less leaves, more work and less package and no company sponsored personal or skill development plan and even you will be left out from many benefits which company's onroll employees will be provided. The only good thing out of these all is, you will get to learn more by doing a lot of work. The approval and decision making process takes forever and it's slow.

read more
  • Salary - Bad
  • +4 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

SoftwareOne Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at SoftwareOne in Gurgaon / Gurugram?
The average salary of a Service Desk Analyst at SoftwareOne in Gurgaon / Gurugram typically ranges from ₹5.2 Lakhs to ₹9.4 Lakhs per year, depending on experience (from 2 years to 5 years).

The top 10% of Service Desk Analyst in Gurgaon / Gurugram at SoftwareOne earn more than ₹9.4 Lakhs per year, and the top 1% earn over ₹9.4 Lakhs per year. Service Desk Analyst Salaries at SoftwareOne can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 SoftwareOne employees in India.
What is the estimated take home salary of a Service Desk Analyst at SoftwareOne in Gurgaon / Gurugram?
The estimated take-home salary of a Service Desk Analyst at SoftwareOne in Gurgaon / Gurugram typically ranges from ₹57,776 to ₹59,229 per month. This is based on the average salary range of ₹5.2 Lakhs to ₹9.4 Lakhs per year for employees with experience ranging from 2 years to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of SoftwareOne. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Service Desk Analyst at SoftwareOne in Gurgaon / Gurugram?
To be a Service Desk Analyst at SoftwareOne in Gurgaon / Gurugram, the key skills required include:

  • - CRM
  • - Troubleshooting
  • - Automation
  • - Monitoring
  • - Active Directory

These skills are highly valued at SoftwareOne and are crucial for successful performance in a Software Engineering role.
What is the salary of a Service Desk Analyst in companies similar to SoftwareOne in Gurgaon / Gurugram?
The salary of a Service Desk Analyst at companies similar to SoftwareOne in Gurgaon / Gurugram varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Orange Business ₹5.5 Lakhs to ₹6.2 Lakhs per year
TCS ₹4.8 Lakhs to ₹6.7 Lakhs per year
Accenture ₹2.2 Lakhs to ₹7.4 Lakhs per year
Microland ₹3.3 Lakhs to ₹4.5 Lakhs per year
Fujitsu ₹3.3 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Service Desk Analyst at SoftwareOne in Gurgaon / Gurugram?
The salary growth for a Service Desk Analyst at SoftwareOne in Gurgaon / Gurugram depends on factors such as experience, performance, and promotions. On average, a Service Desk Analyst in Gurgaon / Gurugram can expect the following growth trajectory at SoftwareOne:

Experience Average Salary Range
2 years ₹6.5 Lakhs to ₹8.3 Lakhs per year
3 years ₹6.9 Lakhs to ₹8.8 Lakhs per year
4 years ₹7.2 Lakhs to ₹9.2 Lakhs per year
5 years ₹7.5 Lakhs to ₹9.6 Lakhs per year
and so on.

Tell us how to improve this page.

SoftwareOne Service Desk Analyst salary in Gurgaon / Gurugram ranges between ₹5.2 Lakhs to ₹9.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 6 SoftwareOne latest salaries received from various employees of SoftwareOne.