SmartStream Technologies Senior Analyst salaries in Customer Success, Service & Operations in India

Likes

...pany has a huge client base. Management policies are good. Work culture is good. Compensation structure is also good.

Dislikes

Too much of work loads will be there especially during month ends. Bad cafeteria. Hike percentages are less.

Likes

...o find ways'. ' one should be self learner, responsible and self motivated.' ' People should understand, when you work company earns and from that it gives you back some portion as salary :). So if you want good salary then you have to do good work as well' I must say 'Great Place to Work :) '. Here, I can easily manager your work and family life.

Dislikes

Well, apologies but in last 11 years, personally i have not seen any major thing that i dislike. But yes some amenities that company can add like provide a rest room, so people who works late or sick can take some rest. But i think all these are secondary.

Likes

Initial salary is good.

Dislikes

Absolutely hate the company, too much work pressure. There is no canteen and the infrastructure is really bad. The managers are trash, there's too much of micro management. THE APPRAISALS ARE PROBABLY THE WORST I HAVE EVER SEEN AND THERE'S WHYYY TOO MUCH OFFICE POLITICS.

Likes

Work culture and work life balance is good. You get Indian Holidays also.

Dislikes

Good things comes at some cost. Salary is low as per market standards and increments are like they give it but you won't feel it in your account. Your team could be of more freshers then experienced and that's a task to manage coz for freshers as they haveto manage many things by themselves.

Likes

Good salary for freshers. Great people to work with. Direct communication possible with higher management. Well structured system to be followed while working. Hybrid work model promotes work life balance. Nice place to grow in career.

Dislikes

Those joins after you gets more salary even tho they are too freshers. You will have to wait for appraisal till December. There is some work pressure. No bonuses No Overtime provided