Senior Analyst Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Work life balance and work satisfaction. better salary and benefits was great.

Dislikes

No job security. WFH option is not there.

Likes

Biased managements

Dislikes

I have been working here from 2.5 years and there was no hike from past 2 years last month received hike even that is not justified. No Proper clarification for anything, Their Unified ticket tool is also not worth their team is not responding properly. They are just closing the tickets without clarifications.

Likes

People at Barclays are very supportive and very helpful and Barclays has helped me achieve many things as got promoted within a year and also they have always helped me to keep a work life balance

Dislikes

Nothing as such but salary could be given bit more compared to market standard

Likes

Good for freshers to start with a good package and increments are decent compared to competition

Dislikes

Too much of favourism and politics are hell a lot. Even IJP have interview for sake of show and only the favourite candidate gets selected

Likes

Salary comes in time, work culture is good.

Dislikes

Leave policy is very bad. There is no sick leave policy. Working hours are strict. Late logins are included in our incentive criteria which is unfair specially in the process I worked for. Sometimes double pay are not paid on time when we work on National holidays , we had to raise ticket for that.