SmartStream Technologies Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Work culture and work life balance is good. You get Indian Holidays also.

Dislikes

Good things comes at some cost. Salary is low as per market standards and increments are like they give it but you won't feel it in your account. Your team could be of more freshers then experienced and that's a task to manage coz for freshers as they haveto manage many things by themselves.

Likes

Initial salary is good.

Dislikes

Absolutely hate the company, too much work pressure. There is no canteen and the infrastructure is really bad. The managers are trash, there's too much of micro management. THE APPRAISALS ARE PROBABLY THE WORST I HAVE EVER SEEN AND THERE'S WHYYY TOO MUCH OFFICE POLITICS.

Likes

Good salary for freshers. Great people to work with. Direct communication possible with higher management. Well structured system to be followed while working. Hybrid work model promotes work life balance. Nice place to grow in career.

Dislikes

Those joins after you gets more salary even tho they are too freshers. You will have to wait for appraisal till December. There is some work pressure. No bonuses No Overtime provided

Likes

Company policies are good and there is 100% job security. Fair compensation benefits. One can expect to improve knowledge and skills

Dislikes

Non decisive decisions by Management. There is no work life balance at all. No team huddle concept. You cannot expect career growth. No transportation to IT people. Cafeteria is also not good.

Likes

...pany has a huge client base. Management policies are good. Work culture is good. Compensation structure is also good.

Dislikes

Too much of work loads will be there especially during month ends. Bad cafeteria. Hike percentages are less.