SITA Customer Service Manager salaries in India (Updated 2025)

Likes

... I can always speak up freely. Management is very transperant in all aspects. They give good bonus and appraisals every year. Good learning opportunities. Management organises a certification program almost every year for employees who are willing to get certification. Overall, it's a very good company to work with.

Dislikes

Haven't found anything yet.

Likes

...red their employees, SITA stands well with their employees and their families... SITA not only provides the full salary but also doing webinars to enhance the knowledge of their employees...

Dislikes

Nothing

Likes

1. On-site Travel Opportunities on every Implementation Project. 2. Relationship with Colleagues very good except the HR (Director). 3. Work-life Balance 10/10. 4. If you don't want pressure or work this is a good company. 5. Fully job security.

Dislikes

...ong-term served employees. So you will get much less exposure to the project. 3. Salary Hike is very low and every 2 years they do it after demanding it. 4. The promotions option is not available here. 5. As a fresher 1 year is enough to work here. 6. Management is not interested to upgrade its employees.

Likes

Better package to offer but it’s not worthy as you don’t know how long you will be able to draw that salary.Well it depends on the department but overall this organisation makes too many changes and it’s difficult to cope with work pressure

Dislikes

Work Pressure. Micromanagement Illogical shifts Extended working hours No clarity over future . No motivation to stay as most people talk about leaving

Likes

Undoubtedly the best company I have ever worked with. Management was very supportive, salary was good, though the work load was heavy at times but the kind of work I was performing always kept me on my toes.

Dislikes

The only drawback of working with SITA is third party PF.