Shoppers Stop Head Customer Service Salaries by 2 Employees (Updated 2024)

22 - 23 years exp.

₹50.4 Lakhs - ₹55.7 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 1 Dec 2024

Companies similar to Shoppers Stop for Head Customer Service

Company name	Avg Annual Salary	Open Jobs
Audi Head Customer Service Salary 13 - 16 years exp. (6 salaries)	₹9.5 L/yr - ₹18 L/yr 74% less
Groupe Seb Head Customer Service Salary 14 - 17 years exp. (5 salaries)	₹22.2 L/yr - ₹27.5 L/yr 54% less
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Edelweiss Head Customer Service Salary 15 - 21 years exp. (4 salaries)	₹20 L/yr - ₹30 L/yr 50% less
IIFL Home Finance Head Customer Service Salary 21 - 24 years exp. (4 salaries)	₹37.3 L/yr - ₹45.1 L/yr 26% less
Hero FinCorp Head Customer Service Salary 13 - 19 years exp. (4 salaries)	₹32 L/yr - ₹38 L/yr 36% less

Head Customer Service salary at Shoppers Stop ranges between ₹50.4 Lakhs to ₹55.7 Lakhs per year for employees with experience between 22 years to 23 years. Salary estimates are based on 2 latest salaries received from various employees of Shoppers Stop.

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Top skills at Shoppers Stop for Head Customer Service

Social Media Customer Interaction Automation Operations Service Assurance Customer Engagement Customer Experience Customer Service CTQ

Salary related reviews for Shoppers Stop

Senior Marketing Manager in Mumbai

Full Time

Marketing & Communication Department

2.0

• posted on 12 Jun 2024

1.0

for Salary and Benefits

Likes

The only good thing about the company is that they release the salary on the last working day of the month.

Dislikes

1. No work life balance. 2. Work pressure is tremendous, and the teams are extremely lean. 3. There is Little to no appreciation for the hard work employees put in. 4. Appraisals are terrible. 5. Toxic culture and politics. 6. Favouritism at its peak. Privileges are given to select few.

SAP Data Entry Operator in Mumbai

Full Time

Merchandising, Retail & eCommerce Department

1.0

• posted on 27 Apr 2024

3.0

for Salary and Benefits

Likes

Specific time to come to office.

Dislikes

... people have ego problem . Nikalne se pehle hi new member join karwaya jata hai. Kaam bahot karwate hai par salary jyada badi nahi diya jati. Manager ki galti bhi data entry operator per ya phhir junior per thok dete hai. So please join karne se pehle bahot thinking se. Aana.

Department Manager in Kolkata

Full Time

Merchandising, Retail & eCommerce Department

3.0

• posted on 21 Sep 2023

1.0

for Salary and Benefits

Likes

As company management has recently changed so many unwanted pressure are coming in frame. Culturally good company. One can work here for lifetime only if he/she is coming from financially rich background. Because worst part is the salary. Firstly salary is pathetic. Growth opportunities are there but that growth will soon become curse when one will see salary slip. Good place for beginners to learn. But one promotion within 2 years and jump to another company probably the best strategy to work here.

Dislikes

Salary structure

Department Manager in Bangalore / Bengaluru

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 30 Oct 2023

4.0

for Salary and Benefits

Likes

If you get a good employee caring manager then it is like the best retail sector job...if you will get bad manager then life will be horrible..the best part of this is work-life balance and job satisfaction

Dislikes

Salary is low in DM level as compared to work

Customer Service Desk Member in Lucknow

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 10 Feb 2023

3.0

for Salary and Benefits

Likes

Shoppers Stop is a great place to work... For insiders there are very less chances of Promotion/Appraisal, even if, they are promoted, the increment in the salary is very less For Outsiders, the appointed person will get more salary compared to the one who has been internally promoted... PERSONAL SHOPPER — Rs. 25000/month (for Outsiders who are selected as PS) PERSONAL SHOPPER — Rs. 18000/month (for internally promoted)

Dislikes

Chances of Internal Promotion is very bleak. One always attempts to gain favour of Department Managers to get promotion in Salary and Posts There is a wider gap in the salary paid to the one who is internally promoted and to the one who is externally selected!!!! For externals the salary is awesome... For internals it's just a growth of few thousand rupees...

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a technical project manager

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Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Shoppers Stop Head Customer Service Salary FAQs

What is the notice period for Head Customer Service at Shoppers Stop?

According to AmbitionBox, 50% of the Shoppers Stop Head Customer Services reported a notice period of 2 Months, 50% reported a notice period of 3 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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Shoppers Stop Head Customer Service Salaries

Shoppers Stop Head Customer Service salary in India ranges between ₹50.4 Lakhs to ₹55.7 Lakhs. This is an estimate based on latest salaries received from employees of Shoppers Stop.