Shoppers Stop Customer Care Associate Salaries by 200+ Employees (Updated 2025)

0 - 7 years exp.

₹0.7 Lakh - ₹5.9 Lakhs

Salary of majority employees

6% less than the average Customer Care Associate Salary in Retail Companies for 0 - 7 years of experience

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Last Updated: 1 Mar 2025

Companies similar to Shoppers Stop for Customer Care Associate

Company name	Avg Annual Salary	Open Jobs
Aditya Birla Fashion and Retail Customer Care Associate Salary 1 - 8 years exp. (105 salaries)	₹1.1 L/yr - ₹3.1 L/yr 6% less
DCB Bank Customer Care Associate Salary 0 - 6 years exp. (25 salaries)	₹2.2 L/yr - ₹4 L/yr 53% more
Login to view exact salary
Teleperformance Customer Care Associate Salary 0 - 4 years exp. (143 salaries)	₹1.2 L/yr - ₹4.6 L/yr 13% more
Childline India Foundation Customer Care Associate Salary 5 - 9 years exp. (4 salaries)	₹1.8 L/yr - ₹2.4 L/yr 10% less
Store One Retail Customer Care Associate Salary 3 - 9 years exp. (4 salaries)	₹1.5 L/yr - ₹3 L/yr 3% more

Customer Care Associate salary at Shoppers Stop ranges between ₹0.7 Lakh to ₹5.9 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 285 latest salaries received from various employees of Shoppers Stop.

Experience wise Shoppers Stop Customer Care Associate salaries

Last Updated: 1 Mar 2025

Experience	Avg Annual Salary
Fresher (16 salaries)	₹0.7 L/yr - ₹2.7 L/yr
1 year (70 salaries)	₹1 L/yr - ₹3 L/yr
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2 years (72 salaries)	₹1 L/yr - ₹4 L/yr
3 years (53 salaries)	₹1 L/yr - ₹4 L/yr
4 years (38 salaries)	₹1 L/yr - ₹4 L/yr
5 years (22 salaries)	₹1.1 L/yr - ₹5.9 L/yr
6 years (11 salaries)	₹1.1 L/yr - ₹4.3 L/yr
7 years (3 salaries)	₹1.2 L/yr - ₹4 L/yr

View all

From

Customer Care Associate

₹

Lakhs/yr

0 - 7 years exp.

Unit Head

₹

Lakhs/yr

12 - 22 years exp.

Customer Care Associate 0 - 7 years exp.

Team Lead 2 - 10 years exp.

29% hike

Department Manager 0 - 13 years exp.

79% hike

From

Customer Care Associate

0 - 7 years exp.

Cashier

0 - 8 years exp.

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Senior Associate Salary

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Customer Support Executive Salary

(4 salaries)

₹1.82 L/yr - ₹4 L/yr

Customer Service Representative Salary

(3 salaries)

₹2.58 L/yr - ₹3.4 L/yr

Operations Manager Salary

(9 salaries)

₹3.4 L/yr - ₹8.4 L/yr

Sales Executive Salary

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₹1 L/yr - ₹4 L/yr

Quality Analyst Salary

(AmbitionBox Estimate)

₹7.2 L/yr - ₹9.2 L/yr

Top skills at Shoppers Stop for Customer Care Associate

Customer Service Sales Merchandising customer care Customer Handling Communication Skills Customer Relationship Strong Communication Skills Customer Complaints Writing customer support Handling Customer Queries Leadership Skills Management Skills Marketing

Salary related reviews for Shoppers Stop

2.0

Rated by 1 employees for salary & benefits

Customer Care Associate in Chandigarh

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Dec 2024

1.0

for Salary and Benefits

Likes

Don't join shopper stop in Chandigarh i requested to everyone don't waste your time because there HR is not good .

Dislikes

...eading them. My only point is, if someone is in need, they shouldn’t work there. They don’t increase the salary, nor do they listen to the workers. If you approach them for any work, they’re always busy on their phones. They’ll tell you, “Wait a bit,” but when you go later, they’ll say, “Were you asleep?” Oh, so only when you have time, others can talk to you? I have worked many jobs, but I have never seen such HR behavior anywhere else. They deduct PF but don’t even give the number. I’ve been begging for the number for so long, but they still haven’t given it to me.

Salary - Bad

+6 more

Customer Care Associate in Raipur

Merchandising, Retail & eCommerce Department

5.0

• posted on 26 May 2022

4.0

for Salary and Benefits

Likes

The company has done a lot for us, so we also want to do good for the company, the company also gives us a chance to move forward.

Salary - Good

+6 more

Dislikes

Salary is less, our old one should start by doing incentive plan, our higher post should help a little greener, whatever we have, we should use it.

Customer Care Associate in New Delhi

Ladies Western Department

5.0

• posted on 09 Jun 2020

4.0

for Salary and Benefits

Likes

In this pandemic.. Shoppers Stop support there employees with time to time payment and job satisfaction.. shoppers stop has great company policies and management..

Salary - Good

+6 more

Dislikes

Company, mangement, salary everything is good but timing is little bit long..

Customer Care Associate in Bangalore / Bengaluru

Cashier Department

5.0

• posted on 10 Oct 2019

5.0

for Salary and Benefits

Likes

Ya it's almost second family for me.. ya in agree I am getting low much salary but , Aim is keep continue my best and growing my self... In Shopper's stop

Salary - Excellent

+5 more

Dislikes

Don't have any issues but . May be my salary less.. or else Shopper's stop is a good company..

Team Lead in Mumbai

Other Department

1.0

• posted on 12 Jul 2020

1.0

for Salary and Benefits

Likes

...comes to help in covid...i have never seen a cheap company like shoppers stop...our salary were giving on our leaves...and store forced to join stote..person spent 10k to reach the location. Then it is told that u r terminated.. whatever the review was given...the head of the department thought this guys is not gud as per the feedback even he knows him or not...they are not aware eho js gud eho is bad....m not sad with the decision of terminating but the reason was rubbish... Company is not aware who is gud who is bad. ..will not stand up

Skill development - Excellent

+1 more

Dislikes

Company didn't help when needed

Salary - Bad

+3 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Shoppers Stop Customer Care Associate Salary FAQs

What is the salary of Customer Care Associate at Shoppers Stop?

Customer Care Associate salary at Shoppers Stop in India ranges between ₹0.7 Lakhs to ₹5.9 Lakhs for less than 1 year of experience to 7 years. According to our estimates it is 6% less than the average Customer Care Associate Salary in India. Salary estimates are based on 285 latest salaries received from various employees of Shoppers Stop India.

How does the salary of a Customer Care Associate at Shoppers Stop India compare with the average salary range for this job?

The average salary of a Customer Care Associate at Shoppers Stop is 6% less than the average salary of a Customer Care Associate in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Care Associate at Shoppers Stop?

Customer Service, Sales, Merchandising, customer care and Customer Handling are some of the popular skills required to work as a Customer Care Associate at Shoppers Stop India.

Which similar companies are paying more than Shoppers Stop to a Customer Care Associate in India?

DCB Bank Customer Care Associate Salary - ₹2.2 Lakhs to ₹4.0 Lakhs per year
Teleperformance Customer Care Associate Salary - ₹1.2 Lakhs to ₹4.6 Lakhs per year
Store One Retail Customer Care Associate Salary - ₹1.5 Lakhs to ₹3.0 Lakhs per year

What is the salary of a Customer Care Associate in companies similar to Shoppers Stop in India?

Aditya Birla Fashion and Retail Customer Care Associate Salary - ₹1.1 Lakhs to ₹3.1 Lakhs per year
Childline India Foundation Customer Care Associate Salary - ₹1.8 Lakhs to ₹2.4 Lakhs per year

What is the estimated take home salary of a Customer Care Associate at Shoppers Stop in India?

The estimated take-home salary of a Customer Care Associate at Shoppers Stop ranges between ₹15,880 per month to ₹17,524 per month in India. The take-home salary calculation is based on the average Shoppers Stop Customer Care Associate salary in India which ranges between ₹0.7 Lakhs to ₹5.9 Lakhs per year for employees with less than 1 year of experience to 7 years. Check how did we calculate take home salary?

What is the notice period for Customer Care Associate at Shoppers Stop?

According to AmbitionBox, 100% of the Shoppers Stop Customer Care Associates reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Shoppers Stop Customer Care Associate Salaries

Shoppers Stop Customer Care Associate salary in India ranges between ₹0.7 Lakh to ₹5.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 285 Shoppers Stop latest salaries received from various employees of Shoppers Stop.