Serrala Center Of Excellence Customer Success, Service & Operations Department Salaries in India

Likes

...programs. allowing employees to enchance their skills and advance their careers. I appreciated the comprehensive benifits package, including health insurance generous paid time off and flexible working hours. Overall, I highly recommend Serrala to anyone who looking for a challenging and rewarding work enviroment.

Likes

...ucts. There's a lot of investment in upskilling the colleagues based on needs. Rated 4 on the Salary, Benefits, Appraisals and Job Security because the company has a long way to go to prove itself. Right now, it has some really great leaders within the India office.

Dislikes

Strategic decision making can get faster Hiring/Role correction can get faster

Likes

Good work environment. Teammates are supportive. Better perks offered in this industry. Low hierarchy

Dislikes

Salary is better, but career growth is slow. Work pressure tends to spike a lot somedays. In transformation phase!

Likes

Organization is very good in overall ,good policies , good compensation

Dislikes

Very poor management in India,HR also never connect with their employees for any issues/meet ups,internal politics, team gang up in there own state/caste and managers only listen to them and appreciate them

Likes

Gave one box of goodies during lockdown but no other compensation

Dislikes

Depends on which unit you are. Some unit is very chill while other is too much micro management. Too many trackers and checkpoints and meetings, processes are given much importance. Only some people are advised to speak to SME's which ristricts knowledge flow.