SBI Payment Services Senior Customer Relation Executive salaries in Gurgaon / Gurugram

Likes

i feel so lucky that i am a part of a team.

Dislikes

... for me . because i belong to jalandhar and i appointed in zira distt ferozepur. so my expensive is more than my salary of month. salary is not increased from joining date which is pain always.

Dislikes

If you are getting a handsome package go ahead and join if you want to sit and let your work run on others pace its the organization for you. You font have freedom to deal your market segment categories. You cant take business calls on your own. You cant promise any commitment to any of your merchant segment. Service is really extraordinary and because of it you will have a lovely market experience from merchants.

Likes

Brand, Bank Network Penetration, Bank Culture. Work Life balance.

Dislikes

Rigidity in Commercials & plans. No Good incentives and no Sales contest. On ground Field associates salary is very poor who actually contribute in Top Line. No Clarity about the KRAs.

Likes

SBI payment is big and reputable brand and balance personal and professional life new experience joiner get awesome package as per market standard. Otherwise many changes happening here once you join u feel a confort and job security Main advantage

Dislikes

Growth not happening career opportunities less

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.