Search

Salaries

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

SBI Cards & Payment Services

Compare button icon Compare button icon Compare
3.7

based on 4.2k Reviews

Play video Play video Video summary
filter salariesFilter salaries by

SBI Cards & Payment Services Senior Customer Service Executive salaries in India

Annual salary range
3 - 8 years exp.
₹2.5 Lakhs - ₹6 Lakhs
Avg. annual salary
unlock blur

Monthly In-hand Salary

unlock blur

11% more than the average Senior Customer Service Executive Salary in Financial Services Companies for 3 - 8 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Executive Salary
3 - 8 years exp. (26 salaries)
unlock-blur

₹2.7 L/yr - ₹6 L/yr

BFSI, Investments & Trading
Senior Customer Service Executive Salary
3 - 4 years exp. (AmbitionBox Estimate)
unlock-blur

₹4.6 L/yr - ₹5 L/yr

Sales & Business Development
Senior Customer Service Executive Salary
5 - 6 years exp. (AmbitionBox Estimate)
unlock-blur

₹2.5 L/yr - ₹4.1 L/yr

Construction & Site Engineering
Senior Customer Service Executive Salary
5 years exp. (AmbitionBox Estimate)
unlock-blur

₹2.5 L/yr - ₹3.8 L/yr

Last Updated: 20 Oct 2024

Companies similar to SBI Cards & Payment Services for Senior Customer Service Executive

Company name Avg Annual Salary Open Jobs
Logo
Synchrony Senior Customer Service Executive Salary

2 - 8 years exp. (79 salaries)
unlock blur

₹2.6 L/yr - ₹6 L/yr

arrow icon 16% more
Logo
Franklin Templeton Investments Senior Customer Service Executive Salary

5 - 7 years exp. (9 salaries)
unlock blur

₹3.8 L/yr - ₹5.5 L/yr

arrow icon 5% more
Logo
Axis Direct Senior Customer Service Executive Salary

1 - 6 years exp. (9 salaries)
unlock blur

₹2.5 L/yr - ₹4.2 L/yr

arrow icon 15% less
Logo
Pine Labs Senior Customer Service Executive Salary

2 - 8 years exp. (7 salaries)
unlock blur

₹2.1 L/yr - ₹3.4 L/yr

arrow icon 30% less
Logo
Ocwen Financial Solutions Senior Customer Service Executive Salary

6 - 11 years exp. (6 salaries)
unlock blur

₹3.5 L/yr - ₹7.5 L/yr

arrow icon 35% more
Logo
Fidelity International Senior Customer Service Executive Salary

5 - 9 years exp. (3 salaries)
unlock blur

₹4 L/yr - ₹7.5 L/yr

arrow icon 45% more
Logo
Mashreq Global Services Senior Customer Service Executive Salary

5 - 10 years exp. (3 salaries)
unlock blur

₹6 L/yr - ₹8 L/yr

arrow icon 70% more
Senior Customer Service Executive salary at SBI Cards & Payment Services ranges between ₹2.5 Lakhs to ₹6 Lakhs per year for employees with experience between 3 years to 8 years. Salary estimates are based on 42 latest salaries received from various employees of SBI Cards & Payment Services.

Latest annual salaries shared by SBI Cards & Payment Services Senior Customer Service Executive

3mo ago
₹2.8 Lakhs
7 years exp.
4mo ago
₹6 Lakhs
8 years exp.
5mo ago
₹4.7 Lakhs
5 years exp.
6mo ago
₹4 Lakhs
6 years exp.
7mo ago
₹3.5 Lakhs
8 years exp.
1y ago
avg blur mobile
6 years exp.
1y ago
avg blur mobile
4 years exp.
1y ago
avg blur mobile
8 years exp.
1y ago
avg blur mobile
5 years exp.
1y ago
avg blur mobile
5 years exp.

Experience wise SBI Cards & Payment Services Senior Customer Service Executive salaries

Last Updated: 20 Oct 2024

Experience Avg Annual Salary
3 years (AmbitionBox Estimate)

unlock blur

₹2.7 L/yr - ₹4.6 L/yr
4 years  (4 salaries)

unlock blur

₹3 L/yr - ₹4.6 L/yr
5 years  (17 salaries)

unlock blur

₹2.5 L/yr - ₹4.8 L/yr
6 years  (9 salaries)

unlock blur

₹2.5 L/yr - ₹4.5 L/yr
7 years  (4 salaries)

unlock blur

₹2.8 L/yr - ₹4.6 L/yr
View all

Similar Designation salaries in SBI Cards & Payment Services

Customer Service Executive Salary
(143 salaries)
unlock blur
₹1.3 L/yr - ₹5.7 L/yr
Customer Care Executive Salary
(57 salaries)
unlock blur
₹1.8 L/yr - ₹4.17 L/yr
Customer Support Executive Salary
(23 salaries)
unlock blur
₹2 L/yr - ₹4.25 L/yr
Customer Service Associate Salary
(31 salaries)
unlock blur
₹1.5 L/yr - ₹3.5 L/yr
Customer Service Officer Salary
(6 salaries)
unlock blur
₹1.44 L/yr - ₹5.4 L/yr
Customer Service Representative Salary
(10 salaries)
unlock blur
₹1.5 L/yr - ₹5.03 L/yr
Customer Service Manager Salary
(6 salaries)
unlock blur
₹4.3 L/yr - ₹12.5 L/yr
Telecalling Executive Salary
(58 salaries)
unlock blur
₹0.95 L/yr - ₹3.5 L/yr
Sales Executive Salary
(874 salaries)
unlock blur
₹1 L/yr - ₹4.5 L/yr
Customer Support Associate Salary
(5 salaries)
unlock blur
₹1.6 L/yr - ₹4.5 L/yr

Top skills at SBI Cards & Payment Services for Senior Customer Service Executive

Process Improvement outbound Customer Service Customer Experience Analytical skills Time Management MS Office CRM Interpersonal Skills Operations Service Industry Root Cause Analysis Sales Executive Activities Training Mentoring

Salary related reviews for SBI Cards & Payment Services

3.4

Rated by 11 employees for salary & benefits

Relationship Manager in Borivali West

Full Time

 · 

Credit Card Sales Department

1.0
  •  posted on 08 Dec 2022
1.0
 for  Salary and Benefits

Likes

No rules Asm ka jo man krta hai wahi yaha hota plz koi job mt krna

Dislikes

...b mt krna 3rd party payroll pe ye log join krwa lete hai 14-15 work krwate hai Koi bhi government holiday nhi dete hai asm aiyasi krta hai salary time pe nhi milta mailta hai jo cut kr k deta hai asm absent mark kr deta hai

read more
  • Salary - Bad
    • +6 more

Customer Care Executive in Indore

Customer Success, Service & Operations Department

4.0
  •  posted on 30 Jan 2022
3.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year. Are I

read more
  • Skill development - Good
    • +4 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 year before which you cannot resign. On the job traning is given to new joinees.

read more

Sales Executive in Odisha

Innov pvt ltd Department

5.0
  •  posted on 07 Feb 2022
5.0
 for  Salary and Benefits

Likes

...ork environment and culture. There is a huge cafeterria and gaming for chilling. Company policy are good, appraisals are fair and they give salary hike and bonus every year. But this process not available because complete soon but ni hike salary no bunus so

read more
  • Salary - Excellent
    • +6 more

Dislikes

There is a lot of politics and the management doesn't adress our issues salary is decent but career growth is zero.

read more

Sales Executive in Ernakulam

Credit Card Sales Department

1.0
  •  posted on 26 Feb 2022
1.0
 for  Salary and Benefits

Likes

The worst company ever.. and they are fraud they are cheating the candidates in the name of salary fraud there is no job security no benefits ntng

read more

Dislikes

No salary they are cheated in the name of package and there is no attendance they are fraud

read more
  • Salary - Bad
    • +6 more

Sales Manager in Hyderabad / Secunderabad

Other Department

3.0
  •  posted on 25 Mar 2022
4.0
 for  Salary and Benefits

Likes

Gives good compensation, job security and the management is good.

  • Salary - Good
    • +1 more

Dislikes

The sales department at SBI Card is pathetic. Long working hours (12-14 hrs) with no leaves across the calendar. You need to work even on Sunday’s and govt holidays. Work life balance at this particular department is pathetic.

read more
  • Work satisfaction - Poor
    • +1 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All
Salary Discussions, Hike & Promotions
1w (edited)
an inside sales executive
Unexpected job policies: stay or switch?
I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?
Got a question about SBI Cards & Payment Services?
Ask anonymously on communities.
More about working at SBI Cards & Payment Services

SBI Cards & Payment Services Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at SBI Cards & Payment Services ?
The average salary of a Senior Customer Service Executive at SBI Cards & Payment Services in India typically ranges from ₹2.5 Lakhs to ₹6.0 Lakhs per year, depending on experience (from 3 years to 8 years).

The top 10% of Senior Customer Service Executive at SBI Cards & Payment Services earn more than ₹4.9 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Senior Customer Service Executive Salaries at SBI Cards & Payment Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ SBI Cards & Payment Services employees in India.
What is the estimated take home salary of a Senior Customer Service Executive at SBI Cards & Payment Services in India?
The estimated take-home salary of a Senior Customer Service Executive at SBI Cards & Payment Services in India typically ranges from ₹30,486 to ₹31,792 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from 3 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of SBI Cards & Payment Services. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Executive at SBI Cards & Payment Services ?
To be a Senior Customer Service Executive at SBI Cards & Payment Services in india, the key skills required include:

  • - Process Improvement
  • - outbound
  • - Customer Service
  • - Customer Experience
  • - Analytical skills

These skills are highly valued at SBI Cards & Payment Services and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than SBI Cards & Payment Services for Senior Customer Service Executive in India?
Mashreq Global Services ₹6.0 Lakhs to ₹8.0 Lakhs per year
Fidelity International ₹4.0 Lakhs to ₹7.5 Lakhs per year
Ocwen Financial Solutions ₹3.5 Lakhs to ₹7.5 Lakhs per year
Synchrony ₹2.6 Lakhs to ₹6.0 Lakhs per year
Franklin Templeton Investments ₹3.8 Lakhs to ₹5.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by SBI Cards & Payment Services, depending on the role and experience level.
What is the salary of a Senior Customer Service Executive in companies similar to SBI Cards & Payment Services in India?
The salary of a Senior Customer Service Executive at companies similar to SBI Cards & Payment Services in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Axis Direct ₹2.5 Lakhs to ₹4.2 Lakhs per year
Pine Labs ₹2.1 Lakhs to ₹3.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Executive at SBI Cards & Payment Services in India?
The salary growth for a Senior Customer Service Executive at SBI Cards & Payment Services depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive can expect the following growth trajectory at SBI Cards & Payment Services:

Experience Average Salary Range
3 years ₹2.7 Lakhs to ₹4.6 Lakhs per year
4 years ₹3.0 Lakhs to ₹4.6 Lakhs per year
5 years ₹2.5 Lakhs to ₹4.8 Lakhs per year
6 years ₹2.5 Lakhs to ₹4.5 Lakhs per year
and so on.

Tell us how to improve this page.

SBI Cards & Payment Services Senior Customer Service Executive Salaries by Location

SBI Cards & Payment Services Senior Customer Service Executive salary in India ranges between ₹2.5 Lakhs to ₹6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 42 SBI Cards & Payment Services latest salaries received from various employees of SBI Cards & Payment Services.