Sapphire Foods India Assistant Restaurant Manager salaries in Customer Success, Service & Operations in India

Likes

I just like about sapphire they give salary on time

Dislikes

No shift change if you are shift manager you have to do night shift only no change i have seen even they don’t think manager is comfortable or not they just transfer other store without asking manager just they say you have to report tomorrow that store they dont ask are comfortable ya not they dont care where they live how far they transfer. salary increment is nothing just small amount of money for just name. Working environment is not good not proper staffing manager packing order.Salary not good compared other brand not staff meal available no break for manager if you doing night shift so there is no change there are so manager working in kfc they doing only night shift.Working pressure alots If someone want to join this company think before if they comfortable ya not

Likes

Learning and gaining knowledge.

Dislikes

...ure, No respect and No response for the Employees especially from HR department. Salary structure is completely un fair, Newly promoted and externally hired less experienced managers salary is way higher then internal and experienced managers salary. Work life balance is very worst. In a name of Accountability they took away our personal time.

Likes

You will get salary on time.

Dislikes

I worked in this franchise. I cannot recommend anyone to work here. Upper management is worst. As a manager there is a no personal life in this brand. You have to do more than 12 hours shift daily.some time you have to do continuously 2-3 shifts because they cutting their labour cost and not hiring teams for operation. If you are off shift or you are on leaves or anywhere they will trouble you. If You are at home and you are sleeping. You have to pick up their calls.if you can't they will keep this thing in mind and you will get suffer from them.They are not thinking we are human too. Area coach Always harrassing by their words and shouting and screaming daily on calls. Most of time you have to pay from your pocket to employees if their is a single mistake you did. No one listening your problems. Neither HR nor Area coaches. I suffered most in this brand . upper management People always misbehaves with you specially training team. No culture. If you did everything for them but you can't get anything from their side. Bogus franchise I ever seen in my entire career.

Likes

Working in Yum brand is pride.

Dislikes

Culture has become very bad. Management is moved from team oriented to cost cutting Making team work for more than 12 hrs daily No appreciation No appraisal No promotion even after 4 years

Likes

We were supported very well during the lockdown like the salary was given inspire of asked to sit at home given the pandemic scenario, young Turks was on going and staff was also informed. Higher authority taken care of the employees with a video and audio support .

Dislikes

Nothing , support was good for all sapphire employee