SAP Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

Likes

Employee Benefits (other than Salary)

Dislikes

Poor Work Assessment by Mediocre Middle Managers, who don't understand the work, and neither possess any skills to assess work. Exhaustive Service company mindset, to harass employees in Product Support, erratic work hours, extreme work pressure Product Support employees pay the brunt of Unrealistc SLA expectations set by higher management, and the same reflects in the annual PRMs. Third Grade hikes, bonuses, stock options. Untolerable levels of micro management. Company, particularly, SAP Product Support is on SELF COMBUST mode, with unskilled, mediocre and archaic mindset managers.

Likes

Well not much, may be the flat structure is a plus. But this means no growth at all in terms of promotion.

Dislikes

... poor hike and career growth. You feel like stuck in a particular band for ever. Moreover they have started to do cost cutting like any other companies and their salary is no more competitive in the Industry.

Likes

Good work life balance and good benefits in Bangalore campus. You job will be secure with minimal firings

Dislikes

...g new. Appraisals and promotions are the worst as compared to any other company. Salary and benefits is way below the market standards for similar opportunities

Likes

Culture Free meals, beautiful campus People are friendly and good Good learning opportunities depends on team

Dislikes

Do not join as a fresher or with less Compensation Promotion or Hikes are very disappointing

Likes

- Good compensation - Pretty Good Work life balance - Learning is also decent The only problem is that sometimes there are too many developers for one task, so whatever task you will get may limit your learnings and you may not be satisfied, You can learn about SAP technologies, most of the time you task will be to solve minor bugs and maintain the already built repo. So learning after a time becomes stagnent. If you need peace with decent money with no worry about learning and growth this might be your top choice

Dislikes

Learning, growth after a time becomes stagnent As of now promotions and appraisals are not upto the mark, a mere raise you will see after covid. After covid job security has become fragile, you may be moved to a new team without any good reason, beware of office politics.