S&P Global Senior Customer Support Specialist salaries in Mumbai

Likes

S&P as an organisation is entirely people centric. Except salary, all other perks, benifits, allowances ranging from well being allowances to the leaves structure are exceptional and above par. Working alongside different teams on the same floor gives a great level of exposure to mix and know more about the happening world. Many teams are still following wfh culture which is indeed the great and the ultimate need of hour.

Dislikes

In the past few months, the company has done excessive cost cutting which has resulted in high no. of individuals leaving the organisation. The team structure is highly dependent on the team leads. So, all appraisal and other improvements are handed by the TLs itself which ultimately leads to partiality and incompetencies. Ahmedabad location is a bit unhealthy for outstation candidates. All the projects and important assignments are assigned only to Gujarati people, ignoring the rest.

Likes

People first organisation, offers get wellness benefits be it medical or parental benefits. Salary offered is not comparatively low but overall the benefits and culture would bridge the gap. Great learning and management

Dislikes

Salary is average Else everything is great!

Likes

The good part of working here is that company is investing a lot in employee development and skill enhancement.

Dislikes

Compensation is a big issue here...And there is much of a disconnect with senior management.

Likes

...ghly competitive, based on your performance you can get back to back promotions. There are yearly increment cycles, that offers you increment on your base salary plus bonus. Also, you'll get 2000 $ ESOP's that are equivalent or close to 2 lakhs INR that you can withdraw after one year from the date you get the grant. To summarize: Pros: *Work life balance *Employee friendly policies *Flexibility and Transparency *Work from home *Industry skill and experience *Skip level interactions with the management *Competitive package *Good increment cycle *Company grants (2000 $) ESOP's *Good transportation Cons: *Politics

Dislikes

Team politics

Likes

Work environment is good,good benefits provided,wellbeing leaves and wellbeing benefits are provided,good salary

Dislikes

Generally S&P keep selling its department which it feels like that are not giving much profits and then they sold out to amy company who is giving good amount only and that company keep fires the people,I front of me 65% employee has been fired,so no jib security in that