S&P Global Customer Success Manager salaries in Gurgaon / Gurugram

Likes

Work life balance is excellent, salary & benefits also superb without any CTC they will provide the salary to the employees. Cab facility is free for everyone.

Dislikes

Don't expect much salary hikes, appraisals & promotions.

Likes

Generic HR policies, leave policies, work life balance

Dislikes

This organization has lost all respect from me. Citing economic situations, the organization is on cost cutting spree, firing people, hiring freeze, travel freeze, cost cutting on annual events, and promotion freeze. However the hypocricy of the organization is they hire hundreds of freshers, take them to Dubai for induction and host multiple events in a 5 star hotel along with freshers stay. All the executive management travelled as well. They gave 20%-30% hike to the freshers who joined last year. This hypocrisy shows where does the priority of the organization lies. This has made be doubt their leadership.

Likes

I just like some monetary benefits about this company like one time IT Allowance, and flexibility of work.

Dislikes

...get paid 3. Reviews about managers are not taken seriously 4. Quality issues 5. Low salary growth 6. No career growth 7. No learning only data entry 8. Work like robot 9. No engagement in teams 10. Mangers have informal approach and enter in researchers house.

Likes

Benefits Pay Flexibility for work from home and timings Supportive management

Dislikes

Work life balance Frequent releases (due to which you will have to work one weekend every month) Product leadership doesn't provide business value of features being developed No orientation/training on company products

Likes

S&P as an organisation is entirely people centric. Except salary, all other perks, benifits, allowances ranging from well being allowances to the leaves structure are exceptional and above par. Working alongside different teams on the same floor gives a great level of exposure to mix and know more about the happening world. Many teams are still following wfh culture which is indeed the great and the ultimate need of hour.

Dislikes

In the past few months, the company has done excessive cost cutting which has resulted in high no. of individuals leaving the organisation. The team structure is highly dependent on the team leads. So, all appraisal and other improvements are handed by the TLs itself which ultimately leads to partiality and incompetencies. Ahmedabad location is a bit unhealthy for outstation candidates. All the projects and important assignments are assigned only to Gujarati people, ignoring the rest.