RouteMobile Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Work life balance is good. You get enough time for thinking and applying your thoughts. Colleagues are good. Culture is good. They celebrate many festivals. Overall experience was good.

Dislikes

Compensation sometimes is not at industry standard.

Likes

I enjoy working because it blends creativity, knowledge, and meaningful connections, while providing constant opportunities to learn and improve.

Dislikes

There are no issues with the work itself, but the timing is a concern

Likes

Person with self respect can not work here

Dislikes

- Worst work culture ever seen, Boss insults everyone in front of entire team, also personal comments can be passed on, No action by Directors, this is going on with employees since years now. - Silent Layoffs are very common for them - No work Life - No work from home - 9 Hrs working, Called on weekends for work - No humanity in bossed - Extends probation for no reason - Job security threat

Likes

Nothing it was terrible experience.

Dislikes

This company is not employee centric. It has worst bunch of senior who doesn't care of the new buddies. Manager is least bothered connecting with new joiner. Also shift timings are very long and keeps changing every single day. No backup are there in case of emergency in the shift Senior ask us to take paracetamol and work.

Likes

My team was good.

Dislikes

The management is itself involved in playing politics amongst the heads of various departments. No weightage given to rules, regulations, or protocol. The owners often use insulting language behind people's back to seek information from teams and do not give proper feedback about what they expect from an employee. Hiring and firing is done on whims and fancies of the owners. HR dept. is a mere puppet in the company.