Roki Minda Co Customer Success, Service & Operations Department Salaries in Ahmedabad

Likes

Work and life balance, Great place to work and learn certified company, Good work culture,

Dislikes

...A and Medical bill claim for AM and above categories only. No bonus for staff Salary compared to other competitors is average Transport facility to staffs is not extent range

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give salary hike and bonus every year.

Dislikes

There is no dislike about company.

Likes

Company is manufacturing air cleaners, so in NPD department you have lot to learn. In NPD you need to travel to supplier and customer end, so you need to work extra also sometimes.

Dislikes

Pay and Perks and annual increment are just average.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

This is a company which satisfies the work life balance of an employee. Overall a good place to work & satisfies the employees with good annual growth & yearly training’s.

Dislikes

The product doesn’t compiles to EV Market requirement.