RMC Readymix Customer Service Officer salaries in India

Likes

...lockdown period. The respected company guide us to safeguard against COVID 19. Thanks to the company for provided full salary during the lockdown period.

Dislikes

Company is telling customer is like a baby. But we are not treating them like baby due to our system. Means I am talking about service issues what we are facing in Bangalore 1.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of them that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But onsite travel is completely dependent on your project and clients location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds come from various cultural backgrounds and we work happily in collaboration. I also like the employee rehire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client call in the evening and sometimes late into night. managers do not value an individual's unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

Here i was learned lots of new things, super seniours support me always when i was feel disappoint with working hurdle.

Dislikes

...t working company. Its a great experience while i was working with that company.Team mates and seniours are very supportive, salary and growth prospective its a better place bt environment and working life balance prospect i am little bit not satisfied due to long working schedule etc.

Likes

The company is to innovation and readily adopts latest technology. Yes I love the fact that I am a part of a team that markets reliable, and has an excellent client dealing with national base. They have some offices in abroad like USA. Work culture is very eco friendly. We work happily in collaboration. I also like to grow my career in this organisation for manegerial stage.

Dislikes

Compensation is decent, but growth is quite bit slow due to lack of maintenance I think. Work pressure is little bit high. Sometimes I have to work extra hours in a day. Clients call always come to me which is usually as per my work sop. Performance appraisal should be noticed I think.

Likes

Marketing team is relatively small and good part is, it is independent of sales which is a separate vertical. Work life balance is good. At head office, working hour is from 9:30am to 6pm.

Dislikes

...r industry standard) and penalty is one's gross salary and not the basic salary. Salary growth stood at 6-8% as in 2017. Appraisal cycle is questionable as period of assessment is from April to March but appraisal is give from 1st July (they effectively eat your three months of increment). Morever, hiked salary post appraisal was paid in October in 2017 and same is likely to be the case in 2018.