Reliance Retail Junior Customer Service Associate salaries in India (Updated 2025)

Likes

salary on time, and central HR team is very supportive, specially Mr Ravi Gangaramani.

Dislikes

Reporting Managers are very cheap minded. they want only thos subbordinates who treat them as god. Puja karo uski BC. Company bht achha hai but yeh manager log pura company ka naam kharab kar diye hai BC.

Likes

The brand value in retail sector. They prioritise women safety in high regards. Salary on Time

Dislikes

Store Manager aka Store Karta is egoistic and do favouritism. He doesn't have any kind of system knowledge and delegates all task to his subordinates. As a result his store has high attrition rate. Shows favouritism by only accepting leaves to those who is sweet to him. While he relieves all his responsibilities on Assistant Store Manager and Department Manages and takes leaves regularly. His exact words were "ASM rehte hue mujhe karna padega kya". His subordinates are used as a scapegoat to protect and serve him. Your work experience will depends based on person to person. If your store manager is good and supportive. You can stay here for a long time. Otherwise your life will become a living hell.

Likes

On time Salary, reimbursement is the only Positive in Reliance

Dislikes

Worst HR Culture, If you have God Father /Mother in a Bigger role in reliance then you will enjoy working here in Reliance irrespective of your position, you work or not no body has a power to tell you anything. The rehiring policy is terrible, they don't value your experience outside reliance. Coming to SLP part there are some (not all) retired army people working in corporate but still have mindset of Army and trying running a corporate company like army. They still loved to be called as Cornel, Major ect. That is why they are misbehaving with civilians and don't hesitate giving example of Army in every meeting. This is very dangerous for corporate world. It's look like if Top management doesn't look at all these then time is not far that it will loose it's market Value unlike some big companies which are history now.

Likes

Salary and benefits are ok not good

Dislikes

The way upper management is treating was terrible and communication barriers were always been the case. Job security is 0 because of the politics is at the another level. Loss and prevention team is so pathetic and themselves are making losses

Likes

Being a stable company salary and benefits are on time plus there is a huge scope of learning.

Dislikes

The management sucks here. There are certain bosses here in the organization who mentally tortures employees and creates a situation where they will have to leave the organization. This person will attack personally comment on your family background and will make you feel that you are good for nothing. Today as an employee I am suffering so much that my mental health my confidence has gone for a toss and the best part is that the HR is a puppet here who claims to take care of their employees but they are hardly bothered about what's happening with their employees and the person who is doing this with his subordinates is still exists without being questioned whereas those subordinates are leaving the company unheard inspite of raising this issues in front of the HR. So friends big name and claims of best working culture is just a bluff be careful of these bluffs. Because of this person my experience regarding the work culture and work environment is worst in Reliance. I also know writing this review won't change anything as that person will still be there to torture and affect mental and physical health of his subordinates as his true colours and dual face will still be not get noticed by anyone and HR will keep on playing the deaf and dumb puppet role.