Rapidtech Senior Customer Support Engineer salaries in India

Likes

They give value for only and they don't think engineers growth and salary of any Engineer join as feild engineer they provide first slary package after that they do not add other compensation and engineers will take starting salary after two years otherwise work place and communication is good

Likes

All the epmloyers there were very good. And the best part there was that all engineers were considered equal. And when the problem come,an attempt was made to solve the problem immediately.

Dislikes

Everything is very good but salary is very less.

Likes

Spare parts for client available in time.

Dislikes

...yees, Managers, HR and other officials doesn't support to technical engineers. My last month (March month) SALARY, EXPERIENCE LETTER AND GRATUITY IS DUE from APRIL 2022. I switched company with worst experience. This is also happened with my colleagues when they leave company.

Likes

Salary Coming On Time every 1st date of month

Dislikes

...t to distant sites (100–150 km away) daily, with little regard for their health. Salary packages are not competitive, and travel reimbursements are delayed. Overall, this company fails to provide a supportive work environment. 2. Poor Employee Treatment: This company does not prioritize its employees' well-being. Workers are frequently subjected to undue pressure and mistreatment by managers and team leaders. Despite being assigned to long-distance sites daily, travel claims are not processed on time. Salaries are low, and the overall management is inefficient. The lack of concern for employees' health and fair compensation makes this company one of the worst in the IT services sector. 3. Lack of Employee Support: The management and leadership in this company are highly unprofessional, leading to a work culture that negatively impacts employees' mental health. Travel reimbursements are delayed, and employees are sent to far-off sites daily without proper support. The company does not offer competitive salaries, nor does it care about employees' well-being. Working here is stressful, making it an undesirable choice in the IT services industry. 4. Unfair Work Practices: Employees in this company are subjected to excessive pressure from managers and team leaders, leading to mental stress. Travel claims are not processed promptly, even though employees are required to travel long distances daily. The company offers poor salaries and lacks proper employee welfare measures. The overall management is ineffective, making this a highly undesirable workplace. 5. Hostile Work Environment: This company is plagued by poor management and an unsupportive work culture. Employees face constant harassment from superiors, travel long distances daily without timely reimbursement, and receive low salaries. The management shows no concern for employees' well-being, making it a difficult place to work. This company fails to uphold basic standards of professionalism in the IT services sector.

Likes

This company will be a good experience for the pressure boy. Will get chance to work in different banks which according to me is very good for learning.If you will be able to work in this company for 1 year, then you will be able to work in any company in the world.

Dislikes

The first number of things we don't like working there, we get sent out Continuous out of city. And the convention is not available in the monthly due to which a lot of trouble has to be faced.And it is not even given in one go, it is given in three times which is very difficult for a new boy to travel.