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Rackspace

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3.9

based on 595 Reviews

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Gurgaon / Gurugram
Customer Success, Service & Operations

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Rackspace Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

based on 105 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Success Manager

6 - 15 years exp. · Gurgaon / Gurugram (30 salaries)
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₹11 L/yr - ₹25 L/yr

1 job opening

Senior Customer Success Manager

9 - 16 years exp. · Gurgaon / Gurugram (7 salaries)
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₹22 L/yr - ₹30 L/yr

Customer Success Associate

2 - 7 years exp. · Gurgaon / Gurugram (6 salaries)
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₹7 L/yr - ₹8.4 L/yr

Service Delivery Manager

10 - 11 years exp. · Gurgaon / Gurugram (4 salaries)
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₹12.4 L/yr - ₹21.2 L/yr

Service Delivery Associate

4 - 6 years exp. · Gurgaon / Gurugram (3 salaries)
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₹6 L/yr - ₹7.7 L/yr

Accounts Receivable Specialist

6 - 8 years exp. · Gurgaon / Gurugram (3 salaries)
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₹6 L/yr - ₹8.5 L/yr

Engineer- Customer Support

2 - 5 years exp. · Gurgaon / Gurugram (3 salaries)
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₹6 L/yr - ₹8.4 L/yr

Openstack Cloud Engineer

10 - 13 years exp. · Gurgaon / Gurugram (3 salaries)
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₹27 L/yr - ₹30 L/yr

Team Manager

8 - 9 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹27 L/yr - ₹34.5 L/yr

Service Delivery Analyst

6 - 7 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Customer Support Technician

1 - 4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹7 L/yr - ₹8.9 L/yr

Project Manager

9 - 13 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹20 L/yr - ₹22.6 L/yr

1 job opening

Team Lead

8 - 9 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹8.1 L/yr - ₹20.9 L/yr

Senior Service Delivery Manager

11 - 14 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹16.9 L/yr - ₹21.6 L/yr

Business Development Consultant

7 - 8 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹22.5 L/yr - ₹28.8 L/yr

Support Specialist

4 - 5 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6 L/yr

Contracts Specialist

3 - 8 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹9.9 L/yr - ₹12.7 L/yr

Team Lead Operations

10 - 11 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹9.9 L/yr - ₹12.7 L/yr

Service Desk Engineer

4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹6.2 L/yr - ₹7.9 L/yr

Customer Service Technician

4 - 5 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹6 L/yr - ₹6.6 L/yr

Last Updated: 29 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Rackspace

3.7

Rated by 16 employees for salary & benefits

Technical Support Engineer in Gurgaon / Gurugram (working remotely)

Full Time

 · 

IT & Information Security Department

5.0
  •  posted on 28 May 2024
5.0
 for  Salary and Benefits

Likes

Work Life Balance Good take home salary Good management in windows Salary on time Good tax benefits

read more
  • Salary - Excellent
    • +4 more

Dislikes

Job security is concerned however haven't seen in India but in US laid off recently and every two or three years laid of past history.

read more

Billing Specialist in Gurgaon / Gurugram

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 31 May 2023
1.0
 for  Salary and Benefits

Likes

i am getting my monthly salary. same salary package from past 2 years

Dislikes

management will make u feel like u r working in a shop, micro management, unnecesary threatening of losing job, no appraisals, top level people have no knowledge of the work they handle, employees are not supported during their tough times. and referals are only happening for management's knowns and relatives. they dont consider anyone else

read more
  • Salary - Bad
    • +6 more

Cloud Solutions Architect (working remotely)

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 10 Nov 2024
3.0
 for  Salary and Benefits

Likes

Still there are co workers who care to be a good human being.

  • Skill development - Good
    • +1 more

Dislikes

I have joined Rackspace will less salary than I had a offer only because of Racker culture which is intentionally destroyed by recent leadership and within 1 year the whole company changed to a toxic work culture.

read more
  • Job security - Bad
    • +2 more

Linux System Administrator (working remotely)

Full Time

 · 

IT & Information Security Department

4.0
  •  posted on 10 May 2024
2.0
 for  Salary and Benefits

Likes

The office culture in Rackspace is good, atleast it was a year ago. Managers are supportive. Multiple resources and learning subscriptions are available, so we can help grow and expand our knowledge. Rackspace is transperant about it's finances so employees are aware how it's performing and where the funds are being utilised.

read more
  • Skill development - Excellent
    • +2 more

Dislikes

Compensation and appraisal is quite below average. Hoping to get a better appraisal next year. Office environment is gradually shifting more towards micro managing rather than appreciating the hard work done by employees.

read more
  • Salary - Poor
    • +1 more

Linux Support Engineer Ll in Gurgaon / Gurugram (working remotely)

Full Time

 · 

IT & Information Security Department

5.0
  •  posted on 28 Apr 2024
5.0
 for  Salary and Benefits

Likes

Permanent WFH Good culture Good technical work Frequent team engagements

  • Salary - Excellent
    • +4 more

Dislikes

...decision making came in the hand of Indian management things are not going good. They are doing cost cutting everywhere.

read more
see more salary related reviews

Rackspace interview questions by designations

Technical Support Engineer (3)Oracle Database Administrator (3)Linux Support Engineer (2)Customer Service Specialist (2)
View all 57 interview experiences

Know more about Rackspace Gurgaon / Gurugram

More about working at Rackspace

Rackspace Salary FAQs

How much does Rackspace pay per year?
The average Rackspace salary ranges from approximately ₹1.5 Lakh to ₹6.5 Lakhs per year for a Customer Support Executive and ₹80 Lakhs to ₹97 Lakhs per year for a Director. Salary estimates are based on 105 Rackspace salaries received from various employees of Rackspace. Rackspace employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in Rackspace?
The highest-paying job at Rackspace is a Director with a salary of ₹80 Lakhs to ₹97 Lakhs per year. The top 10% of employees earn more than ₹29 lakhs per year. The top 1% earn more than a whopping ₹47.77 lakhs per year.
What is the minimum salary in Rackspace?
Minimum salary at Rackspace depends on the role you are applying for. For Support Technician the minimum salary is ₹4.8 Lakhs to ₹7.4 Lakhs per year, and for Linux Administrator the minimum salary is ₹6 Lakhs to ₹15.5 Lakhs per year and so on.
What is the notice period at Rackspace in Customer Success, Service & Operations Department in Gurgaon / Gurugram?
According to AmbitionBox, 74% of the Rackspace employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 2 Months, 14% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 72 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Rackspace , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 105 Rackspace latest salaries received from various employees of Rackspace.

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