Quess Senior Customer Service Associate Salaries by 5 Employees

2 - 5 years exp.

₹1.5 Lakh - ₹3.9 Lakhs

Low Confidence

Salary of majority employees

18% less than the average Senior Customer Service Associate Salary in BPO Companies for 2 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Associate Salary 5 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹4 L/yr
Sales & Business Development Senior Customer Service Associate Salary 5 years exp. (AmbitionBox Estimate)	₹1.4 L/yr - ₹1.7 L/yr
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CSR & Social Service Senior Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.3 L/yr

Last Updated: 29 Jun 2024

Companies similar to Quess for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
IntouchCX Senior Customer Service Associate Salary 1 - 5 years exp. (21 salaries)	₹2 L/yr - ₹5 L/yr 33% more
Epicenter Technologies Senior Customer Service Associate Salary 2 - 5 years exp. (10 salaries)	₹1.8 L/yr - ₹4 L/yr 6% less
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Alldigi Tech Senior Customer Service Associate Salary 1 - 6 years exp. (9 salaries)	₹2.2 L/yr - ₹3.5 L/yr At par
Globiva Senior Customer Service Associate Salary 0 - 3 years exp. (6 salaries)	₹1.4 L/yr - ₹2.6 L/yr 23% less
TTEC India Senior Customer Service Associate Salary 3 - 6 years exp. (5 salaries)	₹3 L/yr - ₹6 L/yr 45% more
Alorica Senior Customer Service Associate Salary 2 - 6 years exp. (4 salaries)	₹3.3 L/yr - ₹4.3 L/yr 29% more
iQor Global Services Senior Customer Service Associate Salary 0 - 5 years exp. (4 salaries)	₹3.2 L/yr - ₹5.5 L/yr 44% more

Senior Customer Service Associate salary at Quess ranges between ₹1.5 Lakh to ₹3.9 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 5 latest salaries received from various employees of Quess.

Experience wise Quess Senior Customer Service Associate salaries

Last Updated: 29 Jun 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹4.8 L/yr
3 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹3.9 L/yr
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4 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹3 L/yr
5 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹3.7 L/yr

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Salary related reviews for Quess

Sales Executive in Chennai

Full Time

Sales & Business Development Department

2.0

• posted on 09 Jan 2025

1.0

for Salary and Benefits

Likes

On time salary

Dislikes

I worked as a sales executive deputed to Axis Bank for two years and faced challenges with the HR team during that time. Despite my efforts over one and a half years to update my email ID, there was no proper response to salary-related queries, and I often felt a lack of respect. I kindly suggest addressing these issues to enhance the team's responsiveness and professionalism in the future.

Salary - Bad

+3 more

Process Associate in Hyderabad / Secunderabad

Full Time

Finance & Accounting Department

1.0

• posted on 17 Dec 2024

1.0

for Salary and Benefits

Likes

Nothing to like

Dislikes

1. No on time salary for sure. 2.No leave balance will be you have to work all day. 3. No yearly hike or bonus till I stay or die. 4.No HR is supportive, they don’t respond to mail or calls, busy in spoiling others career. 5. They deduct 4K from your salary for leave enchantment and if you even take single leave they will deduct on F&F, 6.they charge 400, 200 Rs Background verification charges every month no body knows why? 7. They deduct 4-5 k for insurance which again from our salary sadly. 8. I saw ppl working on Saturday and Sunday too but no pay, no use of comp off too, 9. They change policy in middle without individual consent 10. Trust me don’t work in this unless u need job very badly

Salary - Bad

+6 more

Sales Executive in Siliguri

Full Time

Sales & Business Development Department

1.0

• posted on 09 Oct 2024

1.0

for Salary and Benefits

Likes

Here do not have anything which I like.

Dislikes

Here Work-Life balance, Salary & Benefits, Promotions / Appraisal, Company Culture... And many other's is very very problematic for Employe who fully dependent in this company.The company have big issue for salary.... And about our salary no justification available From our boss and HR Department.

Salary - Bad

+6 more

Sales Executive in Asansol

Full Time

Sales & Business Development Department

4.0

• posted on 02 Apr 2023

3.0

for Salary and Benefits

Likes

QUESS CROP it's the largest company in India and is service was excellent I really like for the service ...

Skill development - Good

+4 more

Dislikes

The company was hold my this month salary my March salary not credited to my account my ZRL told to my HR to hold me and my all team members salary please help me out to clear my salary becouse my festivele ramzan is raining and the eid is coming please help my and clear me & my all colleague salary...

Sales Executive in Agartala

Full Time

Merchant Acquiring Department

5.0

• posted on 18 Aug 2021

4.0

for Salary and Benefits

Likes

...as been posted on Axis Bank merchant Aquiring. The culture of axis bank is good. There are no hold on salary system. Axis is an brand where we work. Everything's is okk if you done your monthly target.

Salary - Good

+3 more

Dislikes

Growth, there is no growth opportunity in quess axis bank.

see more salary related reviews

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Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Quess Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Quess ?

The average salary of a Senior Customer Service Associate at Quess in India typically ranges from ₹1.5 Lakhs to ₹3.9 Lakhs per year, depending on experience (from 2 years to 5 years).

The top 10% of Senior Customer Service Associate at Quess earn more than ₹3.9 Lakhs per year, and the top 1% earn over ₹3.9 Lakhs per year. Senior Customer Service Associate Salaries at Quess can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Quess employees in India.

What is the estimated take home salary of a Senior Customer Service Associate at Quess in India?

The estimated take-home salary of a Senior Customer Service Associate at Quess in India typically ranges from ₹19,827 to ₹21,493 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹3.9 Lakhs per year for employees with experience ranging from 2 years to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Quess. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Quess for Senior Customer Service Associate in India?

TTEC India	₹3.0 Lakhs to ₹6.0 Lakhs per year
iQor Global Services	₹3.2 Lakhs to ₹5.5 Lakhs per year
IntouchCX	₹2.0 Lakhs to ₹5.0 Lakhs per year
Alorica	₹3.3 Lakhs to ₹4.3 Lakhs per year
Alldigi Tech	₹2.2 Lakhs to ₹3.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Quess, depending on the role and experience level.

What is the salary of a Senior Customer Service Associate in companies similar to Quess in India?

The salary of a Senior Customer Service Associate at companies similar to Quess in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Epicenter Technologies	₹1.8 Lakhs to ₹4.0 Lakhs per year
Globiva	₹1.4 Lakhs to ₹2.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Associate at Quess in India?

The salary growth for a Senior Customer Service Associate at Quess depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate can expect the following growth trajectory at Quess:

Experience	Average Salary Range
2 years	₹2.1 Lakhs to ₹4.8 Lakhs per year
3 years	₹1.1 Lakhs to ₹3.9 Lakhs per year
4 years	₹1.1 Lakhs to ₹3.0 Lakhs per year
5 years	₹1.5 Lakhs to ₹3.7 Lakhs per year

and so on.

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Quess Senior Customer Service Associate Salaries

Quess Senior Customer Service Associate salary in India ranges between ₹1.5 Lakh to ₹3.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Quess latest salaries received from various employees of Quess.