Quantsapp Senior Relationship Manager salaries in Customer Success, Service & Operations in India

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Nothing

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...a where the company deducts the half salary for the day if talktime is not met . Also the company's HR has not mentioned about the salary date , with regards to salary is credited after 45 days. Worst place to work & would not recommend any one.

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Only the staff

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...l kicked off very easily with useless reasons They never respect the employee Unethical salary deduction Working time is mention for 9 hours and they will make you seat 12 hours to complete the target if you didn't you will mark as absent you will never get an appreciate for your work It's feel like hell is better then this company 😶

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Their Fake commitments

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Unethical Salary deductions are done. They hire you for a particular role and you actually end up doing something else only which is not even discussed in the interview. Forcefully employees are being called to work on Saturday and Sunday where it is supposed to be week offs. Comp. offs are also not adjusted. No proper training given for the process you are hired for . Self learning is expected. Work culture is the worst. No job security at all . Unrealistic Targets are set . In summers employees were made to work without Air conditioners for weeks in a closed room where there was zero ventilation . Employees were facing health issues because of this still company was only concerned about it’s targets.

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There is literally no pros / manager are worse and your salary will never get credited till u don't run behind ur manager for it.

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...eir processes are pathetic and they self don't know what they want to achieve/ Salary is credited once in 2 months after u run behind ur manager. Very mismanaged organization 1 hour break time is mentioned in offer letter but they will give u only 30 mins break in whole day and u need to achieve 4.5 hours talktime which was never mentioned anywhere. They will treat u as money making Machine

Likes

Work culture is good ... u get to learn many new things about the market. One can earn incentive every month

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They have so many criterias to get full salary .. if you don't complete talktime your salary gets deducted, if you don't do ratings target your incentive get deducted. Not providing proper service to customers. HR lies during the joining even Saturday n Sundays are working also they call you on public holidays because they keep offers on subscription. There is no work life balance