Protiviti India Member Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Some peoples in the management are good they think about your growth and the seniors help you todo your job if needed.

Dislikes

I'm working more than 10 hours, extremely underpaid. Project managers have no good behaviour, they treat you like they own you, they will threat you about Salary if you don't work as per expectations to them and they won't expect any mistake from you as a human. If any mistake dine they'll threat you. When you need emergency leave for you and and your family, project managers think that's not important, only project and client is important. Forces you to make the conversation with seniors when you need help and almost everytime you can't reach them because they're occupied, no training, nothing, but they expect full fledged cutting edge expertise from you, I'm just a fresher and for starting this firm is horribly bad. Yes some good peoples are there too but the worst ones are so bad that they don't care about anything. They'll pressurise you to work on weekends. As a fresher you'll take much time to finish a new task because you've to learn while doing your job, you've to read, search, but project manager thinks I'm just sitting around. At the end you'll be occupied with boring and typical non productive works irrelevant to your work expectations.

Likes

Non

Dislikes

1. Salary sub industry standards 2. Appraisals will get you max 10% with promotions and without promotions negligible 3. Toxic management without people skills. No compassion and only business minded. Will treat you like dirt. 4.Post resignation harrassment is prevalant. Without FnF and experience letter for 60days 5. Lack of skilled resources with mostly college freshers on minimum wage and without any industry skill 6. No growth will retain u in one domain without certifications. 7. Strict working conditions . No wfh and useless HR with no support

Likes

The management nature.

Dislikes

HR payroll is third party never attends the issues promptly. Salary negotiations are worst. Hidden deductions and not clearly mentioned in payslips. Managers only concentrate on cost cutting. No proper guidance or pathways only interested in self motivated people.

Likes

It always feed sweets, snacks, burger etc And pay good payment

Dislikes

Management do not judge properly to employees. There is lack of observations Sometimes Inefficient employees get award and and deserving employees don't . Job insecurity. Confidential issue.

Likes

...y time. Company culture is also very good. Since it is a global consulting firm. Salary and bonuses are good comparing it with Industry / Corporates.

Dislikes

Nothing.