Positive Gems Customer Success, Service & Operations Salaries by 9 Employees (Updated 2025)

Designation	Avg Annual Salary	Open Jobs
Customer Support Executive 1 year exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
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Customer Support Assistant 2 - 3 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
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Chat Support Executive 3 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
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Team Lead 2 years exp. (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.3 L/yr
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Quality Analyst 6 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
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Customer Service Executive 3 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
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Customer Support Associate 1 year exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
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Salary Discussions, Hike & Promotions

Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

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Salary related reviews for Positive Gems

3.0

Rated by 3 employees for salary & benefits

HR Executive in Gurgaon / Gurugram

Full Time

Procurement & Supply Chain Department

1.0

• posted on 21 Apr 2024

4.0

for Salary and Benefits

Likes

On time salary

Salary - Good

Dislikes

No job security so called arrogant management terminated you without giving any reason. He took professional from reputed organizations and when they setup their team then he can't afford. Not recommend to anyone.

Skill development - Bad

+4 more

Quality Analyst in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Sep 2024

1.0

for Salary and Benefits

Likes

Nothing in positive gems I had very pathetic experience. I don’t have complete documents of their own company. Because of that, they have stop selling their without selling product due to license issue. Hence, suddenly, the cost cut employees.

Dislikes

I dislike Everything

Salary - Bad

+6 more

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Positive Gems Salary FAQs

What is the minimum salary in Positive Gems?

Minimum salary at Positive Gems depends on the role you are applying for. For Chat Support Executive the minimum salary is ₹0.3 Lakh to ₹0.4 Lakh per year, and for HR Executive the minimum salary is ₹2.5 Lakhs to ₹3.2 Lakhs per year and so on.

What is the notice period at Positive Gems in Customer Success, Service & Operations Department?

According to AmbitionBox, 73% of the Positive Gems employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 27% reported a notice period of 1 Month.This is based on 11 responses on AmbitionBox in last 2 years.

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Positive Gems Customer Success, Service & Operations Salaries by Location

Positive Gems Customer Success, Service & Operations Department salaries in New Delhi

Average annual salary in Customer Success, Service & Operations department at Positive Gems is INR . Salary estimates are based on 9 Positive Gems latest salaries received from various employees of Positive Gems.