Portescap Senior Customer Service Associate salaries in India

Likes

Systems & Standards to learn Flexible timings Periodic Offwork Events Job satisfaction excluding Production Department

Dislikes

Job security Unrealistic expectations Egoistic Micro managers, not all but could have given better ratings if someone else was my manager, Few Managers are 'Boss' not "Leader" including mine, will share spotlight in goodtimes with you but boy in bad times, they will just try to get out of the picture pointing towards their subordinates. Have no guts to say team's failure is my failure & I will lead team to get out of it. 'DO NOT JOIN IN MANUFACTURING-PRODUCTION DEPT' They think you are some kind of invincible machine who should done any amount of all kinds of work content given & all should be executed in Unrealistic timeline. No minor error is acceptable in all work content. 90% workforce is women, very few of them are bright. You are in 10% & need to carry all them on your shoulders. No margin for error

Likes

It is good organization with best policy for employees. Freedom to working shifts. Frequent group party and celebrations.

Dislikes

System is not stable, very flexible person to person. Working method is 20-30 years old. Its one person driven company not system driven.

Likes

1) Working style. 2) Operator voice first priority 3) Employee relations engagement survey 4) Good Boss.

Dislikes

1) Salary increment 2) Altu faltu investment ki jagah appraisal krne mein jyda better scope hai. 3) Good companionship

Likes

Overall company culture is good but molding department is very very bad. Production manager Nilesh Dave is not good. He is doing harrasment of all employees.

Dislikes

Molding department production manager Nilesh Dave he is more culprit person. Doing politics and never supported to employees. In last 5 years there is total 7 supervisors given resignation because of his harrasment.

Likes

Team mates were good & co-operative in nature. Work life balance is nice as this organisation works in 5 days working for white collar employee. Blaming game is more rather than co-operation from co-workers. System is good but adhearnace is less management need to give more focus on this. Job security is less any time can Company will tell and take forceful resignation from you. Infrastructure is not so good in plant.

Dislikes

Appraisal is good in company & compensation is also nice.