Porter Call Centre Customer Service Representative salaries in Mumbai

Likes

...w joiners do not receive a laptop benefit as they need to arrange it themselves. A wifi allowance of 700 is paid for work from home, and extra pay is given for working on Saturdays.

Dislikes

There should be more opportunities for working from home. However, it's important to spend at least 2 days a week in the office for team bonding. Leaders are expected to be in the office every day except Saturdays. The quality of the food boxes provided is sometimes subpar, and the food choices are not satisfactory. Many of us end up discarding it as a result. The quality of office trips and dinner parties has declined compared to earlier times. HR has issued warning letters to employees who have been with Porter for 6 years. The employee has no prior history of any written or verbal warnings. There was a significant oversight by HR, as they only found out about the issue through the employee, yet still issued the warning letter. Porter or other employees were not affected by the miss in any way, still this action was taken. This is demoralizing and affects the employee's chances for a raise for the year, as the policy states that any warning letter results in no promotion or raise.

Likes

The leaders and managers are good. Porter always welcome new ideas and support you to become better person every day. There is no barrier between upper level management and executive they can directly reach out to them and talk about their problems

Dislikes

Salary and promotion

Likes

They teach me logistics and transportation very well. Payment on time no issue about salary.

Dislikes

Too much politics is there. Treat only south indians very well no job security. Team leader itself told me that, company hired lower salary ppls. And they force me for the resignation

Likes

Friendly atmosphere...... Working here was like working with family

Dislikes

...n company mail account n so they kicked me out of company.... Disappointed...... Not even FNF settlement I lost everything n also they have not paid my salary even which was pending n upon that they terminated from company..

Likes

Good work environment and culture. Teammates are supportive . Appraisal opportunity is more.

Dislikes

Starting when I joined it was good till 1.4 months after that it got lots of nonsense rules started which was SUFFAGATING all employees and there is no bonus , when the time of salary INCERIMENT they starts removing old employees with silly reasons.. But u can make money on duty of OT time..