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PolicyBazaar Customer Service Associate salaries in Aurangabad

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PolicyBazaar Customer Service Associate Salary

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Top skills at PolicyBazaar for Customer Service Associate

Customer Service Customer Handling customer care Communication Skills customer support voice process voice support outbound process International Voice Process inbound voice process Customer Satisfaction Custom Clearance Customer Service Management Calling blended process

Salary related reviews for PolicyBazaar

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 26 Feb 2024

4.0
 for  Salary and Benefits

Likes

Salary on time.

  • Salary - Good

Dislikes

Mr Shakti Singh (senior manager) policy bazaar.ae Basically A "Bully" or in his own words = Dumb DNA !. Job roles of this guy is being sarcastic, control freak and a prick at all time to all the employees. Literally compares human employees to machines. If that is the case hire machines dum dum.....! Please someone stop this pretentious guy or this organisation is doomed. To be honest no one likes being working in such a Toxic environment.!!!

read more
  • Skill development - Poor
  • +5 more

Full Time

 · 

Other Department

1.0
  •  posted on 17 Jul 2023

1.0
 for  Salary and Benefits

Likes

...e. HR was also involved namely Deepika Juyal and Vibhu Sir in all these things. My 23 days' salary is also pending, I spoke to HR Vibhu sir, and he told me that you will not get your 20 days' salary, you will get it only for three days, but according to the attendance, I should get my 23 days' salary. Right now I just want you to take action against these few people in your organization so that no other employee should face what I have faced because these people are spoiling the honour of your organization and the girls there are being harassed by these people, and please clear my 23 days pay as well. Looking forward to hearing from you soon.

read more

Dislikes

Torcher to employees

  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 17 May 2024

4.0
 for  Salary and Benefits

Likes

Salary on time

  • Salary - Good

Dislikes

Bhai jb tk policybazaar.ae (icall support) m shakti h tb tk service(inbound)m mt jana. Subh briefing krta h or usme khud ki tarifff krega dunia bhar ki. Usi m senior manger hokr agent logo ko subh jaleel krta h daily. Phla aisa bkwas manager dekha h maine. Khud ke kaam ka example dekr khud ki tariff krega or agent logo k kaam m gltiya nikalega jinka koi sense ni h. fir bolta h m sbko motivate kr rha hu fir.

read more
  • Job security - Poor
  • +4 more

Customer Success, Service & Operations Department

4.0
  •  posted on 31 Oct 2019

3.0
 for  Salary and Benefits

Likes

...y after college. The team, the leaders everyone is so understanding and helpful. Package is okay. Every work place have politics I believe. Even if we don't think about being in the politics however we are always part of it. However over all I love Policy Bazaar for I have learnt so many and so many good and sweet memories

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Hmmmmm

Full Time

 · 

CSR & Social Service Department

3.0
  •  posted on 01 Feb 2025

3.0
 for  Salary and Benefits

Likes

I like only my work nothing else because seniors are not supportive, sometimes I faced it's very hard to take breaks even if we need to go for lunch and there is too much call flow, seniors are just like that we don't care it's are duty to not to drop a single call in between employees are facing hustle to take breaks, we need to ask 1000 times and if employees mark break in their system without asking so senior mark an email against him or her, and max times I personally felt that seniors have something personal in there Head for me because they never ever allow me for any break, I always have to ask 10-15 times then these people are like "ok you can go". I've some medical issues, and I always ready to provide my medical doc. But my senior is like " this is not valid, anyone can make this *means if I'm providing a doc. Even it is single page but Dr's stamp is there then after, they always have some problem and work culture is also got worst these days.

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  • Job security - Good
  • +1 more

Dislikes

...home because there is work flow and this extra time never consider as over time. They are planning for how to cut salary of employees but also not planning how to increase salary. I'm submitting this but please don't discover my name anywhere coz no one wants to speak about al these things.

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  • Work-life balance - Poor
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