PharmEasy Customer Service Executive salaries in Customer Success, Service & Operations in India

Likes

The salary they credit after a month.

Dislikes

- Feels like a targeted job. - It is not a product based company it is an operational driven company so beware. - Each EM's has own targets to achieve and makes the developer life hell. - PM(product manager) and EM(Engineering Manager) intervenes in the ETA and try to make it smaller and they they have 0 knowledge of the code bases. - One of the worst engineering team I have worked with. - EM's want to survive in the company as there are continues lay offs and making the developer life hell. - Later stage having a feeling of code monkey.

Likes

Nothing good here, they have never been to what they promised at the time of hiring.

Dislikes

They laid off suddenly with out any prior information and they are not agreeing to pay the variables which they promised to pay after the completion of 1 year. No increment, pathetic experience not at all recommended.

Likes

Overall good learning and you can get strong in using ms office and employee management.

Dislikes

The companies culture needs revamp and also the policies are to be followed Package are not according to the market standards

Likes

Nothing good as such. HR team works on every Saturdays and even sometimes on Sundays. But senior people who are there since sometime got a good hold so they don't have to work at all, take frequent leaves.

Dislikes

...as early as 9am and ends around 10pm) 2. Have to work even when you are sick. 3. No comp off / extra pay for working all the weekends and overtime. 4. Management should change specially one lady there 'K' Singh in Bangalore. Her behavior is not good towards anyone. Lot of people have resigned within few months because of work pressure and no work life balance.

Likes

Nothing good to say.

Dislikes

Worst HR team Internal politics and Favouritism Compensation This is the worst company to work for, they trouble you more when you put down your papers. There is nothing to learn in this company and whoever is staying in are all incapable people. People are more into gossiping and doing politics against you. Managers lack basic etiquettes and force you to meet unnecessary targets. They don’t like logics because there are few clowns running the show. Best part is once you leave they gossip more and more about you because you have taken up good opportunities.