Customer Service Executive Salary in Internet in India (Updated 2025)

Likes

I like only my work nothing else because seniors are not supportive, sometimes I faced it's very hard to take breaks even if we need to go for lunch and there is too much call flow, seniors are just like that we don't care it's are duty to not to drop a single call in between employees are facing hustle to take breaks, we need to ask 1000 times and if employees mark break in their system without asking so senior mark an email against him or her, and max times I personally felt that seniors have something personal in there Head for me because they never ever allow me for any break, I always have to ask 10-15 times then these people are like "ok you can go". I've some medical issues, and I always ready to provide my medical doc. But my senior is like " this is not valid, anyone can make this *means if I'm providing a doc. Even it is single page but Dr's stamp is there then after, they always have some problem and work culture is also got worst these days.

Dislikes

...home because there is work flow and this extra time never consider as over time. They are planning for how to cut salary of employees but also not planning how to increase salary. I'm submitting this but please don't discover my name anywhere coz no one wants to speak about al these things.

Likes

1. Salary in time.

Dislikes

1. Work life balance - Pathetic 2. Promotion - Don't even expect 3. Leadership - Rubbish (Only few Managers are good, but from Ops Manager none are good) 4. Even if you have leave balance you can't take it whenever you wish 5. Leave blockout for few weeks during sale(and sale in Amazon is like nearly in every month.) 6. Inhuman call flow(if it's your first job you're done) 7. Shift timings and week offs can get changed anytime 8. Pressure of doing OT. Even though that's optional thing, you'll be pressurized of doing so. The list continues...

Likes

Initially facilities were good enough, bonuses, management was kind enought to like the company. Nowadays, we can’t say the same.

Dislikes

The management is so toxic, whole lot of politician personalities. Now, no perks, no bonus, no promotion, no growth and day to day reduction in basic facilities in the name of cost cutting.

Likes

Salary only on time get. Otherwise operations very difficult all day working day only. No growth carrers. AM RM very very worst no understand underground operations.morning sharp office reached 8am strict time.. Everytime concall conducted its very irritated our operations...

Dislikes

Salary

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.