People Tech Group Customer Service Executive salaries in India

Likes

Except for learning new technologies, there is hardly anything to talk about it.

Dislikes

...your appraisals. Regarding the Onsite Opportunity for Canada/U.S./Costa Rica: 1) Candidates are hired at the same salary as their previous job, with no increment. 2) Initially, candidates must wait for at least 2 months from joining before initiating the visa process. 3) Candidates work on internal/client projects and demonstrate performance to their manager/CEO. Meanwhile, HR Recruiter from Canada will take up your CV along with the job code that matches your CV and passport copy and will sent it to the attorney to file for LMIA (Labour Market Impact Assessment) which is an initial step for Canadian Work Permit Visa. 4) For Canadian Work Permit Visa, the LMIA needs to get approved by the embassy. The LMIA process takes about a month if all goes well. 5) Once LMIA is approved, candidates complete forms and document submission. 6) Biometrics are completed in the 4th month. 7) Medical tests in affiliated hospitals recommended by the Canadian embassy are in the 5th month, with expenses borne by the candidate. 8) Visa stamping is in the 6th month. 9) Candidates cannot travel until their knowledge transfer of the project is done. 10) Knowledge transfer and hiring new candidates are the candidate's responsibilities which is a horrible thing and doesn't make sense. 11) If any candidate gets selected, then you have to wait for that particular candidate till he joins. If he doesn't join, then again you have to take the interviews and select a candidate till he joins. This cycle will repeat till an ideal candidate joins the company. 12) Imagine that if he joins then you need to create a plan of your KT that you are going to provide. Based on you KT plan, you need to provide the KT which will take at least 1 month till he understands everything. 13) Once the KT is completed, then you need to inform the manager about it. Now, it depends on the manager when he is going to inform to the client. You have to constantly follow up with him reminding him to send out an email to the client. 14) Suppose the manager has sent out an email to the client, then the client will decide whether to hire the new candidate or not by having a 1-1 interview with him. If the client rejects the candidate based on the interview, then again you have to start from the beginning to find an ideal candidate which will be your replacement. On the other hand, if the client approves the candidate based on the interview, then you have to wait for at least 1 month till the new candidate is having all the access related to the applications and is comfortable working in the project. 15) Then you need to wait for CEO approval as the CEO is the one who will decide when you will be flying to Canada. 16) Once the CEO approves it, then the HR recruiter will let you know the offer/salary which you will be getting in Canada. 17) Salary details for Canada opportunities are standardized at 85K CAD, regardless of experience. 18) Given my experience, I devoted 6 months to Visa Processing and a full year to knowledge transfer, only to find that the company offered a fixed salary of 85K CAD, irrespective of experience. Consequently, I had no choice but to decline the offer and seek opportunities with another company.

Likes

They can pay Good so don't hesitate in asking more but there after not benefits.

Dislikes

Most Managers and Team leads are non tech doesn't have idea about industry they work. No Vision. No carrer growth. For no reason company name changes and HR doesn't give any answer.

Likes

The only thing that is good is that you get to learn from amazing leads and seniors, depends on the project. Work pressure is not that much.

Dislikes

...ment. No flexibility for work. You will find the worst HRs in this company only. Very less salary, no hikes. No job security, you might get last working day mail out of blue. No proper projects. People who join as seniors will end up leaving company within days because of poor work culture.

Likes

... can chit chat with your manager and team if you have good communication skills. A best place for freshers from Hyderabad only if they can have no commitments except their work and your salary looks like a good figure from an angle.

Dislikes

There will be only one person in the entire team who handles the project and remaining people just stay calm and do gossips on the working person. If you are the only person who is talented in your team, no one will care for you. No option of giving work from home unless you have a cool manager. Your skill set is of no matter, join only if you believe you can learn and work on any given task. Never ever expect hikes, instead you can expect termination when ever you feel you wanted to be terminated. We have such people on the floor who can make this happen. Never over work if you are a fresher because one day your efforts will be credited to your team lead. TL says that he was the one who is been training you since X months. Note that no TL/employee has the capacity to train you, due to lack of communication skills and vocal power. (My personal note) Sometimes drinking water is not available on the floor and also you need to go and search for the good washroom in the entire campus if you have OCD.

Likes

1. Food services is free but you have to work 1 hr extra for dinner as it is intentionally late. 2. Some people do get accommodation service as well but not transportation services.

Dislikes

...ou go without servings 90 days notice period. 2. No appraisal and Promotions. 3. Salary is not good. 4. Too much micro management, no body recognise your talent and skills, they will just assign more work and take credit of your efforts.