PayPal Senior Customer Service Representative salaries in India (Updated 2025)

Likes

When it comes to customer support job in India, PayPal may come at top comsidering the lucrative salary they provide to even a fresher.. besides that, you are given a set of. Shares.

Dislikes

The work hours are just same as other companies however, PayPal being a progressive company, yhe working hours should be made flexible and there should be some flexibility .

Likes

mainly work life balance and salary. Initially company provided many good benefits for employees but later some cheap employees doing cheap tricks then company started cost cutting. Otherwise, a very good organization. Only one bad thing is lay off's - not sure when they announce lay off

Dislikes

except lay off news, rest everything is good.

Likes

Good pay and RSU refreshers every year. Good severance pay and excellent Insurance coverage

Dislikes

Too much reorg which is creating fear of job security. Biased promotion cycles across teams, few teams has very poor budget for promotion.

Likes

Code Quality standard is high.

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...dership changes. Existing engineering people don't share knowledge to new hires. No perks apart from salary.

Likes

Brand name is kind of only plus thing. Insurance coverage is good. Hybrid and remote models.

Dislikes

PP is on cost cutting spree. And there were very less benefits to begin with it is becoming like any other it company. Too many levels and freq change in leadership in recent times. Cross team collaboration is not so good. If your team and manager are good then PP is good. it's hard to summarize because I have seen employee experience from going good to very bad.