Palo Alto Networks Customer Success, Service & Operations Department Salaries in India

Likes

Found that they are good pay masters and they are good in technology compete with their competitors very well

Dislikes

Mostly works are organised by US PST and critical roles are controlled by onsite and less visibility and some of the managers not even talked to offshore regularly connect with positive and progressive One of individual manager unfortunately I worked under bad manager because of his disagreement i need to go out of that company and even HR was not interested to take feedback

Likes

Work life balance looks good but has worst management ever

Dislikes

... employees. They try to hide the negatives about the organisation when posted. Although salary seems good but employe engagement is bad.

Likes

Work is on cutting-edge security solutions and compensation/benefits are far better than competitiors.

Dislikes

Work life balance can take a hit sometimes as working with HQ requires you to work in Pacific Timezone.

Likes

I had a really bad experience while interview. The interview process took more than 2 months having 5 rounds and after the HR negotiation and salary discussion, they rolled out thr offer. After 2 days I again got a call saying that position in on hold due to Financial year ending. If they knew FY is ending then why did they initiate the interview at the same time? I dropped my papers as well based on the HR conversation and offer. Very Unprofessional.

Dislikes

Entire interview process in not good. They take so long for each round and at last when all goes well last minute they cancelled the role. Worst experience ever.

Likes

There’s nothing to like about. I appreciate how the company is surviving with all the loopholes.

Dislikes

Priority changes within 8hrs. No clarity on prioritisation. Messy process of development life cycle. We don’t even have pipeline code deployment Dev teams work in their own model. Lot of communication gap within Dev and other stakeholders. PM and PMO teams doesn’t have hold on anything apart from pressurising QA, while dev team wouldn’t be even aware of requirements. Agile is long way to go. QA team is understaffed and no budget as usual. Lots of production issues, which takes ages(in months) to fix and expectation is to test within 2-3 days. Everyone would be sleeping till the code is handed off to QA and expect quick turnaround from QA, as if we are dedicated to them 24x7 Controlled completely from resources sitting in US, who has half baked knowledge. I have no clue how the company is still surviving. I really want to appreciate that.